Operations & Services Assistant Manager

About Kildare Village and the Role

Kildare Village, part of The Bicester Collection, is located in the scenic County Kildare, Ireland, known for its open-air layout, over 100 boutiques, and vibrant food and drink offerings. The Village prides itself on creating exceptional experiences and maintaining high standards. The Operations & Services Assistant Manager will support the Head of Operations & Services to uphold these standards by overseeing multiple operational functions.

Key Responsibilities

• Managing traffic flow and car parking within the Village.
• Overseeing security operations to ensure safety and protection.
• Supervising service yard activities for smooth operations.
• Ensuring compliance with health, safety, and regulatory requirements.
• Coordinating emergency preparedness and managing incidents promptly.
• Managing contractors and evaluating operational performance.
• Maintaining overall compliance across the Village.
• Supporting events and peak trading periods with operational needs.

Candidate Profile and Requirements

• Proven experience in traffic management, security operations, health & safety compliance, and contractor oversight in retail, leisure, hospitality, tourism, or related sectors.
• Extensive background working in commercial, retail, leisure, hospitality, or tourism environments.
• Experience in supervising or coordinating teams that include directly employed staff and third-party contractors to meet service standards.
• Knowledge of budget control and cost management is advantageous.
• Flexibility to work during Village operational hours, including weekends, evenings, and public holidays on a rotating schedule.

Additional Information

The role is based at Kildare Village with a starting minimum annual salary of ,000. Kildare Village embraces diversity and inclusion, encouraging applicants from varied backgrounds. The organization promotes a culture of continual evolution and collaboration to deliver extraordinary experiences in a real-world environment.

Benefits and Culture

Employees receive a warm welcome and opportunities for career growth alongside benefits tailored to support lifestyle, physical, mental, and social wellbeing. The workplace fosters a culture of winning together, emphasizing support and success for every team member.