Operations & Logistics Coordinator (Social Enterprise)

Role Overview

Joining the Resource Development Department at Singapore Red Cross, you will play a critical role in supporting and expanding our Social Enterprise initiatives. Your key duties focus on managing in-kind donation logistics, coordinating volunteer efforts, fostering community partnerships, and providing operational backing across fundraising and retail activities.

Primary Responsibilities

• Manage all aspects of in-kind donation logistics including coordinating collection schedules, organizing vehicle bookings, overseeing inventory movement and distribution planning.
• Serve as liaison between donors and internal teams to clarify collection details, schedules, and logistical needs.
• Ensure proper reception, documentation, tracking, and allocation of donated items with accurate reporting on all logistics operations.
• Lead volunteer teams by scheduling, motivating, and supervising their participation in collections, retail operations, and events.
• Develop and maintain partnerships with corporate and community organizations to enhance donation programs and event collaborations.
• Support retail activities at Red Cross Shops, including inventory management, merchandising, pricing strategies, and customer experience improvements.
• Assist in the creation of revenue-generating social enterprise activities such as themed sales, pop-up events, and bazaars.
• Prepare comprehensive operational and performance reports, ensuring adherence to internal procurement, financial, and administrative policies.

Qualifications and Skills

• Minimum educational requirement is GCE O-Level or equivalent.
• Experience in logistics coordination, operations, inventory management, retail, social enterprise, or nonprofit sectors is desirable.
• Proven ability in supervising or coordinating volunteers is beneficial.
• Excellent interpersonal, leadership, and stakeholder engagement abilities.
• Highly organized, flexible, and capable of juggling multiple operational demands.
• Strong business acumen combined with a dedication to humanitarian and social causes.
• Basic proficiency in logistics coordination and administrative tasks.
• Comfortable with practical operational roles including event setups.
• Possession of a valid Class 3 or 3A driving license is an advantage but not mandatory.

Working Conditions

• Full-time position requiring a five-day workweek.
• Working hours from 9:00am to 6:00pm.
• Work schedule includes four weekdays plus every Sunday, with rest days on Saturday and one other weekday.
• Flexibility to work on public holidays or adjust schedules as operationally necessary.
• Availability for extended hours during events and peak periods is expected.

Additional Information

This role extends beyond typical operational work, providing an opportunity to coordinate community contributions and convert in-kind donations into impactful aid for Singapore Red Cross’ humanitarian efforts. It offers extensive exposure to a range of areas including donation logistics, volunteer coordination, partnership building, social enterprise management, fundraising, and retail operations.