Operations Assistant / Executive

Role Overview

This position focuses on day-to-day operational coordination, documentation control, and cross-functional follow-up. The successful candidate will work with internal teams, customers, suppliers, and other external parties to keep operational processes running smoothly and in line with company procedures.

Key Duties

• Carry out operational tasks while coordinating closely with team members, other departments, customers, and suppliers to ensure the correct procedures are followed in daily work.
• Use scheduling knowledge to assign site jobs to technicians.
• Ensure documents are cleared on time, kept in good order, and handled properly; update information in the system daily and support the Accounts team with month-end closing needs.
• Organize daily delivery and collection of machines so equipment moves efficiently between the yard and customers, while reducing documentation errors and making sure all pre-delivery checks and requirements are completed.
• Arrange daily transportation for rental equipment so deliveries and collections are completed according to customer requests and on schedule.
• Look into and resolve issues related to transportation, documentation, missing or unreturned items, lost items, and other operational matters.
• Support the Operations Manager in problem-solving and in identifying preventive measures so the same issues do not recur.

Qualifications

• A Diploma or GCE O Level qualification in any discipline, with at least 2 years of experience in a similar role or relevant industry experience preferred.
• Strong analytical thinking and problem-solving ability to manage different issues in a busy, fast-moving environment.
• Ability to work independently with minimal supervision as well as collaboratively within a team.

Work Environment

This is a full-time, on-site role based in Singapore.