Operational Support Grade - Prison Support at HMP Bullingdon

Role Overview

Join His Majesty’s Prison and Probation Service at HMP Bullingdon as an Operational Support Grade. This essential role supports the efficient daily operation of a busy prison. Tasks include overseeing security and searches at the entry gate, managing incoming deliveries, supervising visitors, and monitoring phone calls and CCTV. The work involves a mix of administrative duties and physical activities such as lifting, carrying, and escorting vehicles within the prison grounds.

Work Environment and Requirements

The prison’s rural location means public transport options may be limited; therefore, having a full, valid UK driving licence, including the D1 category (allowing driving of vehicles with up to 16 passenger seats, maximum length of 8 meters, with trailers up to 750kg), is beneficial and required for this post. Shift start and finish times are fixed, so punctuality and reliable personal transportation arrangements are essential.

Candidate Profile

No formal qualifications are needed, but strong communication skills, calmness under pressure, sound judgment, and the ability to be a cooperative team member are vital. This role offers varied shifts, including weekends and nights, contributing to the safe and smooth operation of the prison.

Career Progression

This position offers valuable insight into prison operations and can serve as a stepping stone to other roles within the prison service, including the potential conversion to a Prison Officer through internal schemes.

Employee Benefits

• Starting annual leave of 25 days, increasing to 30 days after 10 years’ service (pro-rata basis)
• 9 days of bank, public, and privilege holidays
• Access to a paid Level 2 apprenticeship in customer service
• Participation in the Civil Service pension scheme
• Access to season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme