Operational Support Grade at HMP Erlestoke

Job Overview

Join His Majesty's Prison and Probation Service as an Operational Support Grade (OSG) at HMP Erlestoke. This role involves supporting the day-to-day running of a busy prison, playing a vital part in maintaining security and operational efficiency. The salary for this position is £30,491 per year.

Key Responsibilities

As an OSG, you will perform a diverse range of tasks including security checks and searches at the prison gate, managing deliveries, overseeing visitors, monitoring phone calls and CCTV, and escorting vehicles within the prison grounds. The role combines both desk-based activities and physically active duties such as lifting, carrying, and extensive walking.

Who Should Apply

This position does not require formal qualifications. Candidates who are strong communicators, can remain calm under pressure, and work well within a team will find this role rewarding. Good judgment and common sense are essential to support the smooth and safe operation of the prison environment.

Working Conditions

The role involves working various shifts including weekends and nights to ensure continuous operations.

Career Development

This unique role provides invaluable insight into prison operations and can be a springboard into other roles, including the opportunity to progress into prison officer positions through a dedicated conversion scheme.

Benefits

• Starting with 25 days of annual leave, increasing to 30 days after ten years of service (pro-rated basis)
• Nine days of bank, public, and privilege holidays
• Access to a paid Level 2 apprenticeship in customer service
• Participation in the Civil Service pension scheme
• Additional perks such as season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme

Additional Information

This role allows you to contribute significantly to public safety and support meaningful rehabilitation work happening within prisons. While direct prisoner contact is limited compared to prison officers, occasional interaction may occur depending on the facility.