Operational Services Officer

About West Moreton Health

West Moreton Health is a dynamic and diverse health service in Queensland, catering to over 300,000 residents in Ipswich, Boonah, Gatton, Laidley, and Esk. The organisation provides a broad spectrum of healthcare services including preventative, primary, ambulatory, acute, sub-acute, oral health, mental health, specialized healthcare for prisons and youth detention, as well as alcohol and drug services.

The organisation espouses values that promote effective, inclusive workplaces, empowering their workforce to meet collective goals. Recognised as a Child Safe Organisation, West Moreton Health prioritises children's safety, voices, and needs, promoting shared responsibility across all staff for safeguarding.

Role Overview

This position involves delivering excellent support services encompassing porterage, waste management, linen and laundry handling, and food service duties. The role requires undertaking various cleaning tasks, both light and heavy, including high and low level cleaning, dusting, vacuuming, mopping, window cleaning, and cobweb removal. The post-holder will support healthcare professionals and engage politely and appropriately with patients and their families, operating harmoniously within a multidisciplinary team.

Candidate Attributes

• Respect for client and facility confidentiality and privacy at all times.
• Strong problem-solving skills and initiative with ability to work with minimal supervision.
• Effective communication skills with staff, clients, and visitors.
• Competence in porterage, cleaning, waste, and laundry services.
• Willingness and ability to understand hygiene protocols, infection control, food safety, occupational health and safety, quality management, equal opportunity, and anti-discrimination standards.

Mandatory Requirements

• Up-to-date vaccination against specific vaccine-preventable diseases as per Health Employment Directive NO. 01/16.

Why Join West Moreton Health

• Engage in meaningful work benefiting one of Queensland’s rapidly expanding regions.
• Access to career growth opportunities including senior roles and leadership development.
• Wellbeing support with peer networks, flexible work arrangements, employee assistance programs, and mental health initiatives.
• Competitive remuneration with salary packaging options and superannuation contributions up to 12.75%.
• Enjoy a balanced lifestyle in a region offering a mix of rural charm, natural beauty, and urban convenience.

Application Information

Applicants should provide a cover letter, resume including two referees, and a brief statement (1-2 pages) explaining how their experience and attributes align with the position. Applications remain valid for 12 months and may be considered for similar roles. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Commitment to Inclusion

The organisation is dedicated to fostering an inclusive culture that respects human rights and diversity within the Queensland public sector.