Membership Director

Overview

This role is based in Dubai, UAE with some required travel across the Middle East and globally. It offers high earning potential with a first-year target compensation of $240,000, comprising $120,000 base salary plus $120,000 in on-target bonuses and unlimited upside—example stretch earnings of $360,000. Equity participation ranges from 0.3% to 0.5%. The position allows flexible autonomy over work location but involves office presence for alignment and planning. Visa sponsorship and relocation assistance are provided.

Company Background

Aurora is transforming high-performance lifestyle management by combining AI with expert human support to curate luxury dining, travel, experiences, goods, and wellness for elite global clients. The company has raised $12 million from prominent investors, operators, athletes, and family offices linked to top companies, and maintains an industry-leading membership engagement and satisfaction record. The product has been described as "magic" by users and maintains a growing waitlist.

Role Description

The Membership Director will oversee all member relations from initial contact through renewal within the Middle Eastern market. Reporting directly to the CEO, this individual will design and lead the business development and account management function, playing a strategic role in expanding a high-impact global member base. There is potential to advance into a senior leadership role in growth and business development.

Core Responsibilities

• Manage Aurora's member acquisition funnel by actively recruiting new members within your network and converting engagement to memberships and renewals.
• Serve as the personal representative of Aurora to new and existing members, ensuring an excellent experience and identifying improvements in the conversion process.
• Develop and nurture strategic partnerships that can introduce qualified prospective members.
• Plan and execute exclusive events and collaborations in prominent communities and venues to attract and engage prospective members.
• Create and document a comprehensive playbook for member relations, then build, train, and lead a high-performing onboarding and retention team.

Candidate Profile

• Well-connected within elite networks such as founders, athletes, creatives, or family offices, ideally in markets including Dubai, Abu Dhabi, Riyadh, Jeddah, or Tel Aviv.
• Exceptional at building and sustaining long-term relationships, able to convert introductions into meaningful connections.
• Highly organized operator capable of managing multiple partnerships, events, and communications with meticulous attention to detail and prioritization.
• Data-driven with the ability to analyze metrics like lead generation, engagement, and conversion to continually optimize results.
• Proactive, autonomous, solution-oriented mentality with the ability to lead initiatives and communicate confidently under pressure.

Compensation & Benefits

• Attractive salary supplemented with a performance bonus structure.
• Stock options as a founding member aligned with a business opportunity valued over $10 billion.
• Invitation to exclusive Aurora events and access to premium services.
• Provision of lifestyle tech such as Whoop or Oura Ring.
• Educational support with a $2,000 annual budget.
• State-of-the-art technology tools to optimize productivity.
• Generous parental leave policy.
• Comprehensive health insurance covering 90% of costs including dental and vision care.

Additional Information

Founded in 2024 by recognized entrepreneurs and engineers, Aurora is led by industry veterans and backed by influential investors across technology and lifestyle sectors. The chairman is noted for co-founding a major digital concierge service acquired for $300 million.