Marketing Assistant Direct

About the Role

We are seeking a Marketing Assistant, Direct to join our head office team in Invercargill. This position is ideal for recent graduates eager to launch their career in marketing or communications. The role focuses on supporting the creation and delivery of member communications aimed at enhancing retention, engagement, and growth. You will ensure SBS members receive timely, clear, and accurate information about products, services, operational updates, and regulatory issues along key customer journeys. Understanding the role of various communication channels and member needs is critical. This position offers broad exposure to direct marketing, communications, marketing technology, digital channels, compliance, and banking operations.

Key Responsibilities

• Assist in creating and distributing member communications across multiple engagement channels by writing content, liaising with creative teams, managing suppliers, and organizing email campaigns.
• Support member engagement via in-person channels, such as frontline staff, community groups, and events.
• Collaborate with other marketing teams on member-focused initiatives including sponsorships and social media activities.
• Work alongside agency partners and service providers to facilitate member communication projects.
• Ensure all member communications comply with regulatory standards and maintain accurate records.
• Coordinate with internal stakeholders to collect information and confirm communication needs.
• Help analyze member insights and performance data by reviewing feedback and channel metrics to spot improvement opportunities.

Qualifications and Skills

• Degree in Marketing, Communications, or related field, or equivalent qualification.
• Excellent written communication skills with the ability to craft clear and concise messages.
• Strong attention to detail, including professional proofreading and formatting competencies.
• Preferred prior experience in customer service, marketing, or communications roles.

About SBS Bank

SBS Bank is a fully New Zealand member-owned institution with over 155 years of experience helping Kiwis find a home. Without shareholders to satisfy, we prioritize creating real value for our members and communities. We are currently undergoing an exciting transformation, reimagining future banking services. If you want to join a value-driven organization that embraces change, anticipates the future, and supports ongoing learning, SBS Bank is the right place to be.