Manager, Events Operations

Role Overview

This position entails overseeing catering, audiovisual equipment, and overall event logistics specifically for the Annual Meeting and National Public Health Week. The role requires close collaboration with the Senior Manager of Event and Program Operations to coordinate staff schedules and manage additional logistical details.

Key Responsibilities

• Oversee logistics for the National Public Health Week Forum.
• Handle all food and beverage arrangements during the Annual Meeting, ensuring timely receipt and approval of Banquet Event Orders (BEOs) for accurate billing.
• Coordinate with venue catering managers on ticketed food functions and concessions, and review master billed orders.
• Manage all audiovisual (AV) orders from staff and sections, verify logistics entries, and review AV orders linked to function sheets.
• Collaborate with the Senior Manager to audit event logistics including room assignments, floor plans, and function sheets for the Annual Meeting.
• Organize logistical details for business meetings, social gatherings, affiliate events, and workshops, including AV, catering, room setups, and special requirements.
• Administer coat check setup and operations, including vendor procurement and scheduling, while enhancing processes and communication with staff and event organizers.
• Serve as the liaison for space requests, event scheduling, catering coordination, invoicing, AV, and setup needs between organizational committees and vendors.
• Coordinate marketing activities and track event databases and reports related to the Annual Meeting.
• Act as the primary contact for Americans with Disabilities Act (ADA) concerns for the Annual Meeting and other in-person events, including managing interpreter contracts, scheduling, and accessibility requests.
• Oversee management of the Annual Meeting housing websites, collaborating with vendors on setup and testing, serving as liaison to staff, vendors, and attendees, and analyzing weekly housing reports.
• Assist the Director of Event Operations with managing staff schedules for the Annual Meeting, coordinating with leadership and managing travel arrangements, hotel room assignments, and per diem requests.
• Perform any additional duties as assigned to support event success.

Additional Information

Communication regarding accessibility requests is managed via the access@apha.org email inbox.