- 经验
- 任何
- 薪水
- INR 12,000 – INR 14,000 / month
- 职位空缺
- 1
- 发布
- 2小时前
- 工作模式
- 在办公室
- 学历
- Intern Graduate
- 恢复
- 需要申请
你的工作地点
职位描述
Overview
The Finance Customer Service Trainee will provide essential support to branch and customer service teams by participating in operations, client interactions, and administrative responsibilities at a branch level.
Core Duties
- Assist with daily gold loan processing and customer queries at the branch.
- Support the branch staff in addressing and resolving customer concerns.
- Engage in lead generation, client acquisition, and retention efforts.
- Contribute to marketing and promotional campaigns to increase branch presence.
- Help build and sustain customer relationships by delivering tailored services.
- Carry out administrative functions including data entry and report preparation.
Additional Responsibilities
- Respond to customer inquiries about financial products and services.
- Manage customer complaints and process orders efficiently and courteously.
- Participate in initiatives aimed at enhancing customer satisfaction and loyalty.
- Support customer feedback collection processes to improve service quality.
- Maintain records and perform routine follow-ups as part of administrative support.
Compensation
This role offers a monthly stipend ranging between 12000 and 14000 INR.