职位描述

Job Overview

Petro Industech Private Limited is seeking a driven and proactive Inside Sales Executive based in Delhi-NCR. The role involves lead generation, converting inquiries into sales, establishing strong customer connections, and supporting the sales team to meet targets primarily through phone, WhatsApp, email, and CRM follow-ups.

Key Duties

Manage inbound and outbound sales communications.
Identify potential clients and develop new business opportunities.
Assess customer needs and suggest appropriate products.
Prepare and deliver quotations to customers.
Track and follow up on pending quotations and inquiries.
Convert prospective leads into confirmed sales orders.
Maintain regular interaction with dealers, distributors, retailers, and customers.
Log customer interactions in CRM/ERP systems.
Coordinate among dispatch, accounts, and production departments to ensure seamless order processing.
Handle basic customer inquiries and resolve complaints effectively.
Accomplish monthly sales targets and key performance indicators (KPIs).
Foster long-lasting customer relationships to encourage repeat business.
Prepare daily sales and activity reports.

Candidate Profile and Requirements

Excellent verbal and written communication abilities.
Strong negotiation and persuasion skills.
Effective follow-up and relationship management capabilities.
Basic proficiency in MS Excel, Word, and Google Sheets.
Experience with CRM software is advantageous.
Ability to perform well under pressure and meet ambitious sales targets.
Positive mindset coupled with solid problem-solving aptitude.
Graduate in any field; MBA or Marketing background preferred.
Fresh graduates with strong communication skills are encouraged to apply.
Preferred experience includes 1 to 3 years in Inside Sales, Tele Sales, B2B Sales, or Customer Relationship Management.

Preferred Industry and Experience

B2B Sales environment.
Experience in Manufacturing sector.
Exposure to Building Materials, Hardware, Sanitary, or Bath Accessories industries.
Handling distributors and dealers.

Performance Indicators

Daily number of calls made.
Qualified leads generated.
Quotations provided to customers.
Follow-up rates on outstanding inquiries.
Conversion rate from leads to sales.
Monthly sales revenue targets.
Customer retention statistics.
Accuracy of CRM updates.
Timely responses to customer queries.

Work Schedule

Monday through Saturday, 10:00 AM to 7:00 PM.

Compensation and Benefits

Competitive monthly salary ranging from 15000 to 20000 INR.
Incentives based on performance.
Opportunities for professional growth and career advancement.
Access to professional sales training.
Supportive and collaborative workplace culture.

Ideal Candidate Traits

Excellent interpersonal and communication skills.
Self-driven and motivated to reach targets.
Confident in managing client interactions.
Strong organizational and time management abilities.
Capability to multitask and prioritize efficiently.
Eager to learn new products and sales methodologies.

Inside Sales Executive