Houseman

About Anantara Hotels & Resorts

Located at Anantara The Palm Dubai Resort, Anantara Hotels & Resorts is a renowned luxury hotel and resort brand rooted in Thai culture, known for its authentic hospitality. Founded in 2001 in Thailand, the brand has expanded globally, welcoming guests in captivating destinations, emphasizing generosity, warmth, and heartfelt service. Anantara embodies the spirit of freedom, movement, and harmony inspired by its Sanskrit name meaning ‘without end’.

Key Responsibilities

• Address all housekeeping and guest service calls (FCS requests) promptly and efficiently.
• Provide timely responses to all guest requests.
• Maintain cleanliness and organization of pantries and storage areas.
• Inspect assigned block pantries and stores for maintenance issues such as faulty lighting and report to the housekeeping office.
• Ensure necessary cleaning of pantries and storage throughout the day.
• Record and report any health and safety concerns immediately.
• Support room attendants by supplying needed materials.
• Maintain neat, clean, and orderly service and storage areas.
• Ensure daily cleaning of housekeeping tuk tuks.
• Frequently mop pantry areas multiple times daily.
• Keep extra beds and cribs well-maintained; escalate any issues to supervisors or engineering department.
• Ensure emergency exits are free of debris, clean, and properly illuminated.
• Report maintenance concerns promptly to the housekeeping office.
• Oversee proper stocking and organization of pantries for room attendants.
• Notify leadership immediately of shortages in linen stock, guest supplies, and cleaning materials.
• Maintain a safe working environment at all times.
• Collect recycling and waste daily and ensure their appropriate disposal.
• Complete and submit detailed shift reports with all relevant information.
• Be responsible for a master key and phone during shifts and maintain communication with the housekeeping office as needed.