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一个

Front Office Executive

Ashish Yoga Fitness

Bengaluru, Karnataka, India · 全职

抢先申请

经验
2年以上
薪水
INR 32,000 – INR 40,000 / month
职位空缺
1
发布
2小时前
工作模式
在办公室
学历
任何毕业生
恢复
需要申请

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职位描述

About the Role

AURIX PILATES, a distinguished Pilates studio located in Brookefield, Bengaluru, is recruiting a refined and seasoned Receptionist / Front Office Executive. The role entails providing each member and visitor with a warm, professional, and top-tier service experience.

Primary Responsibilities

  • Greet members, trial clients, and visitors with professionalism and warmth.
  • Handle incoming calls, WhatsApp inquiries, and follow up on leads diligently.
  • Clearly communicate details about trial sessions, membership plans, and studio services.
  • Convert inquiries effectively into trial bookings and confirmed memberships.
  • Manage and track appointments, attendance, bookings, and follow up on payments.
  • Facilitate seamless coordination between trainers and management personnel.
  • Maintain precise client records and prepare daily operational reports.
  • Ensure the reception area and shared spaces are tidy and visually appealing.
  • Address client concerns courteously to uphold the studio's premium reputation.

Candidate Profile and Requirements

  • Graduate with proficiency in spoken and written English.
  • At least two years of experience in front-office, customer service, or sales roles.
  • A polished, confident, and professional demeanor.
  • Excellent communication abilities and customer interaction skills.
  • Basic skills in computers, WhatsApp, and billing processes.
  • Prior exposure to premium sectors such as fitness, wellness, hospitality, salons, spas, clinics, or luxury retail is advantageous.
  • Preference for candidates residing near Brookefield, Whitefield, Kundalahalli, or Marathahalli locations.

Working Hours and Schedule

  • Up to nine working hours daily.
  • Continuous shifts may extend up to ten hours including appropriate breaks.
  • Split shifts to cover morning and evening hours totaling nine working hours are possible.
  • Employees are entitled to one weekly day off.

Additional Information

This position is ideal for a well-organized, accountable, sales-driven individual who is enthusiastic about delivering an outstanding client experience.

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