Financial Controller

Company Overview

Heidi Health is revolutionizing healthcare by developing an AI Care Partner designed to assist clinicians, ensuring continuous and compassionate care. The team comprises doctors, engineers, designers, researchers, and creatives working together to empower healthcare professionals to focus primarily on patient care.

In just a year and a half, Heidi has restored over 18 million hours to healthcare workers, supporting 73 million patient interactions in 116 countries. Currently, it enables more than 2 million patient visits every week worldwide. With nearly $100 million in backing, Heidi is expanding its footprint across the US, UK, Canada, and Europe, collaborating with prestigious health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.

Role Summary

The Financial Controller will oversee the accuracy and integrity of financial operations across multiple global entities. This leadership role involves managing the month-end and year-end close processes, maintaining financial controls, statutory reporting, and multi-entity accounting. The position includes guiding and enhancing the accounting team and driving continuous process improvement to meet the demands of a fast-growing SaaS company expanding rapidly month-over-month.

The role requires collaboration with AR Operations, FP&A, and Finance Operations teams to build scalable finance functions, leveraging AI technologies for greater accuracy, speed, and operational efficiency.

Key Responsibilities

• Manage end-to-end month-end and year-end close processes for all entities, ensuring precision, timeliness, and ongoing improvements.
• Lead and mentor the accounting team by establishing standards, enhancing skills, and fostering accountability and ownership.
• Enhance and sustain a strong financial control environment in a complex multi-entity, multi-currency organization, including overseeing reconciliations, intercompany transactions, and journal reviews.
• Produce timely and accurate monthly management reports, financial statements, and variance analyses for senior leadership and the board.
• Ensure statutory compliance with IFRS and local GAAP across all operating jurisdictions.
• Coordinate tax and compliance responsibilities (including GST/VAT, payroll tax, corporate regulations) with external advisors.
• Collaborate with AR Operations to ensure accurate revenue recognition and receivables integration into financial reporting.
• Partner with FinOps and Systems to optimize ERP processes, system integration, and automation across financial technologies.
• Support audit procedures and liaise with external auditors effectively.
• Identify and implement process automation and improvements to enhance data integrity and scale finance operations efficiently.

Candidate Profile

• Holds a CA or CPA qualification.
• Has at least 7 years of experience in financial accounting, auditing, or controllership, including minimum two years in a senior controller role.
• Experience at a Big 4 firm combined with a background in SaaS or dynamic technology businesses is ideal.
• Possesses advanced technical accounting knowledge of IFRS and has managed multi-entity, multi-currency environments.
• Proven leadership and team development skills, with a commitment to high standards.
• Comfortable working with ERP systems that may have imperfect data and skilled in establishing robust controls around developing systems.
• Demonstrates strong ownership, initiative, meticulous attention to detail, and excellent communication and stakeholder engagement.
• Interest or experience in applying AI and automation to enhance financial processes is advantageous.

Working Culture and Values

• Commitment to building trustworthy, safe, and reliable solutions for clinicians and patients.
• Meritocratic environment where ideas are valued equally regardless of rank, encouraging shared responsibility for quality.
• A pace that values reliability and trustworthiness over speed alone.
• A culture fostering honest feedback, mutual support, and collective growth.

Benefits and Perks

• Flexible hybrid work model with three days per week in the office.
• A monthly wellness benefit of $150 AUD supporting physical and mental health.
• Recharge days following major projects or peak periods.
• An annual personal development budget of $1000 AUD.
• Equity ownership opportunities aligning your success with the company’s growth.
• One-time home office setup allowance.
• Generous parental leave: 26 weeks for primary carers and 18 weeks for secondary carers.
• A fertility support program providing up to $10,000 AUD for IVF and related treatments.
• Ten days annually dedicated to supporting clinicians in maintaining accreditation.
• The opportunity to contribute to a high-impact global healthtech startup and accelerate your startup career trajectory.