Employment Consultant - Ipswich

About The Salvation Army and Employment Plus

The Salvation Army is a Christian organisation recognized as one of Australia's major charitable institutions, dedicated to transforming lives through acts of goodwill. Employment Plus, a division active since 1998, partners with the Australian Government's Employment Services network to assist individuals in securing employment, having worked with over 200,000 businesses nationwide and facilitated employment for more than half a million Australians.

Role Overview

Located at the Ipswich site, this full-time position involves supporting participants within the Workforce Australia program to overcome employment barriers and successfully enter the workforce. The role entails managing a substantial caseload of job seekers, engaging directly with those ready to work, and collaborating with employers to find sustainable employment solutions.

Key Responsibilities

• Manage a large caseload of job seekers effectively.
• Engage with 'work ready' candidates to secure lasting employment outcomes, including proactive marketing to potential employers.
• Identify and address obstacles preventing job readiness among participants.
• Equip participants with necessary skills and confidence to join the workforce.
• Utilize strong problem-solving abilities and maintain resilience to achieve maximum employment success.

Candidate Profile

• Excellent communication and interpersonal capabilities.
• Confident self-starter with a trustworthy nature focused on achieving meaningful results and solving problems.
• Adaptability to dynamic and challenging situations.
• Proven track record of meeting and exceeding business KPIs and targets.
• Proficiency with computers and Microsoft Office suite is essential.

Benefits and Working Conditions

• Option to work a 9-day fortnight or earn an accrued day off every four weeks.
• Access to generous tax-free salary packaging advantages.
• Discounted health and fitness memberships through Fitness Passport.
• Opportunity to purchase additional leave, allowing up to 8 weeks off annually.
• Generous parental leave entitlement of 12 weeks.
• Up to 5 paid days annually to support Salvation Army activities.
• Employee Assistance Program availability.
• Continuous training and development opportunities.

Additional Information

No prior industry experience is required; many successful employees come from customer service backgrounds such as retail or hospitality and possess strong mentoring and supportive life skills. The role offers a rewarding career change with reliable work-life balance.

A valid Working with Children Check or equivalent state clearance is mandatory. Applicants will also undergo a police check although a clean record is not required.

The Salvation Army celebrates diversity and is committed to equal opportunity employment, especially encouraging applications from Aboriginal and Torres Strait Islander peoples and those from culturally diverse backgrounds. It is a child-safe organisation prioritizing the protection of children and young people.

Core organisational values include Integrity, Compassion, Respect, Diversity, and Collaboration.