E-Commerce Manager

Overview

We are seeking a skilled E-Commerce Manager to oversee comprehensive operations across various e-commerce and quick commerce platforms such as Amazon, Flipkart, Meesho, and Blink-it. This role requires experience working with large e-commerce companies, particularly in managing online accounts for Toys & Party Supplies brands.

Key Responsibilities

• Drive online sales and manage accounts on Indian and international marketplaces including Amazon India, Flipkart, and Meesho.
• List products on new e-commerce platforms to expand market reach.
• Create and execute marketplace-specific promotions, offers, sponsored ads, and keyword campaigns to increase traffic and sales.
• Handle all marketplace management tasks such as registration, store creation, and improve listings while liaising with marketplace category heads.
• Manage product catalogs and optimize content by researching relevant keywords and analyzing competitors to enhance organic product ranking.
• Maintain rich product details including titles, descriptions, images, and keywords to ensure competitive pricing and brand visibility.
• Manage daily marketplace operations including inventory, order processing, returns, and payment reconciliations.
• Engage with customers and vendors addressing queries, complaints, and collecting valuable feedback.
• Utilize social media channels such as Facebook, Twitter, Instagram, and YouTube to increase marketplace store traffic and boost sales.
• Accurately forecast revenue on an annual, quarterly, and monthly basis and take full ownership of sales targets.
• Build and maintain strategic relationships within accounts; identify growth opportunities through cross-selling and up-selling.
• Negotiate commercial terms to finalize key deals.
• Lead recruitment and training efforts for the ecommerce team.
• Collaborate with internal teams including Sourcing, Marketing, eCommerce, and Warehouse departments to ensure seamless operations.

Qualifications and Experience

• A minimum of 2 years experience working with large e-commerce companies or handling marketplace accounts, especially for Toys and Party Supplies categories.
• Exceptional communication and presentation skills with a highly organized and self-driven approach.
• Ability to work under pressure, set priorities, and consistently meet deadlines.
• Proven track record of being goal-oriented, results-driven, and entrepreneurial.

Compensation

The monthly salary ranges from 25,000 to 60,000 INR.