E-Commerce Executive

Overview

This position involves a blend of practical execution and diligent follow-up with various stakeholders including designers, video editors, studios, influencers, warehouse personnel, and marketplace support teams.

Key Responsibilities

• Manage Amazon catalog and content by creating and updating product titles, bullet points, descriptions, variations, images, videos, and A+ content.
• Coordinate flat-file uploads, correct catalogs, and make content adjustments ensuring accuracy and live updates.
• Support Amazon Brand Store initiatives, Vine program, and product review activities as assigned.
• Plan and coordinate creative production elements such as product image needs, shot lists, video scripts, voiceovers, and content briefs.
• Organize photo and video shoots, collaborate with studios, editors, and internal teams until approval of final deliverables.
• Review creative materials for precision, brand alignment, and platform appropriateness, and communicate revision feedback.
• Maintain social media content calendars, schedule posts including reels, carousels, stories, and YouTube uploads.
• Coordinate influencer relationships including deliverables, captions, product dispatch, and publication timing.
• Engage with audience comments and messages on Instagram and YouTube, escalating queries when necessary.
• Compile monthly reports on social media performance and maintain influencer and content databases.
• Create and oversee Amazon video ad campaigns, and support Instagram and reel advertisement efforts.
• Manage advertisement scripts and creative assets, evaluate campaign results, and suggest updates.
• Handle marketplace operations by opening, documenting, and following up on Seller Support cases related to catalog errors, referral fees, stranded inventory, and listing issues.
• Keep detailed trackers, update statuses, and monitor next steps until resolution.
• Collaborate with internal and external teams to resolve execution challenges in marketplace activities.

Success Metrics

• Timely and accurate product listings and A+ content for assigned SKUs.
• Completion of creative, shoot, influencer, and campaign deliverables within set deadlines.
• Proactive tracking and closure of marketplace cases and operational issues with thorough documentation.
• Consistent social media content publication and punctual monthly performance reporting.
• Minimized rework facilitated by comprehensive briefs, quality checks, and effective stakeholder coordination.

Candidate Profile and Requirements

• Bachelor's degree in Marketing, Commerce, Business, Communications, or related disciplines.
• Between 1 to 3 years of hands-on experience in e-commerce operations, marketplace content management, digital marketing, or comparable roles with execution focus.
• Practical knowledge of Amazon Seller Central, including managing listings, variations, A+ Content, flat files, and handling Seller Support queries.
• Familiarity with Instagram, YouTube platforms, influencer coordination, and fundamental digital advertising campaign operations.
• Strong skills in Excel or Google Sheets, with disciplined upkeep of tracking tools.
• Effective written communication, exceptional attention to detail, and capability to juggle multiple product SKUs and deadlines simultaneously.
• Comfortable working in coordination with designers, editors, studios, influencers, warehouse teams, and external partners.

Tools and Technical Knowledge

• Amazon Seller Central platform
• Microsoft Excel and Google Sheets for data tracking and management
• Content review and basic design tools such as Canva
• Social media management and advertising tools including Instagram, Meta Ads Manager, and YouTube Studio
• Basic understanding of creative production processes involving image and video content