Customer Support Executive - International Banking Live Chat

About the Company

Teleperformance is a leading global company providing advanced digitally-driven business services to support the world's top brands in optimizing their operations effectively and sustainably.

Position Overview

This role involves supporting international banking customers via live chat, guiding them through KYC verification and document processes, and resolving queries about transactions and digital banking services. The job requires handling customer interactions with accuracy while adhering to data security standards.

Responsibilities

• Manage live chat interactions with international banking clients.
• Assist customers with KYC verification and document submissions.
• Address questions about transactions, accounts, and digital banking products.
• Maintain precision in data handling and ensure security protocols are followed.

Requirements

• Any undergraduate or postgraduate degree is acceptable.
• Minimum 1 year of experience in live chat customer support, supported by valid offer letters, relieving letters, and pay slips.
• Fluent English communication skills.
• Willingness to work in rotational shifts including night shifts.
• Ability to join immediately, preferably within July 2026.

Working Conditions & Benefits

• Workdays: 5 days a week with 2 days rotational weekly off.
• Work location at Perungalathur (within city boundary limits).
• Two-way cab facility provided for commuting.
• Salary up to 550,000 INR per annum.

Additional Information

The recruitment process is via walk-in interviews only; no virtual interviews will be conducted. The interview venue is Ambit IT Park, Ambattur. Candidates should mark "HR MILAN" on the top of their resumes.