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Customer Service Representative

Baytonia

Madinah, Al Madinah Province, Saudi Arabia · 全职

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1
发布
23 小时前
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在办公室
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职位描述

About Baytonia

Baytonia is actively seeking a courteous and professional individual to fill the role of Customer Service Representative, dedicated to delivering excellent customer support.

Role Responsibilities

  • Address customer queries promptly through phone calls, messages, and social media platforms.
  • Ensure customer satisfaction by following up on their concerns and feedback.
  • Manage complaints effectively, providing appropriate resolutions.
  • Collaborate with internal departments to fulfill customer requests seamlessly.
  • Keep detailed and accurate documentation of all customer interactions.

Candidate Requirements

  • Prior experience in a customer service role is advantageous.
  • Strong communication skills paired with effective problem-solving abilities.
  • A good command of English language.
  • Capability to perform well under pressure and in team settings.
  • Familiarity with Microsoft Office applications is considered a plus.

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