Customer Assistant - Carlow Square

About the Role

As a Customer Assistant at Tesco in Carlow Square, you will join a company proud of providing customers with the widest possible product selection, ranging from groceries to clothing, electronics, and financial services. Tesco offers extensive career opportunities across Ireland and the UK, aiming to build a respectful and inclusive workplace where everyone can progress. Your employment offer will require submission of your bank account details prior to your start date.

Key Responsibilities

• Consistently prioritize the customer experience in all your activities.
• Build rapport with customers and deliver service with pride and enthusiasm.
• Ensure the availability of products and services at all times to meet customer needs.
• Handle merchandise carefully to maintain quality and ensure it reaches customers in excellent condition.
• Maintain cleanliness and orderliness on the sales floor and storage areas continuously.
• Follow department protocols and procedures, applying training received.
• Adhere strictly to company policies and health and safety regulations.
• Assist other departments as needed, beyond your core responsibilities, to support your colleagues.

Candidate Requirements

• Ability to deliver excellent, natural customer service by engaging customers with a friendly smile, greetings, and proactive assistance.
• Committed to working diligently for customers, colleagues, and your department alike.
• Capability to prioritize tasks effectively to benefit customer satisfaction.
• Flexible and resilient to respond to the changing dynamics of the retail environment.
• Ability to follow both verbal and written instructions accurately.
• Dependable with punctuality and reliability being priorities.
• Maintain a smart and tidy appearance consistently.

Benefits and Perks

• Competitive pay package.
• Bonus plan eligibility subject to terms.
• Access to a confidential Virtual GP service offering video consultations and online prescriptions, with discounts extended to family members living at the same address.
• Round-the-clock Employee Assistance Programme providing emotional support and wellbeing services for employees and their families.
• Colleague Clubcard advantages including 10% store discounts, monthly 15% discount weekends, biannual 20% discounts, and year-round 20% off F&F clothing, with options for secondary Clubcards for family members.
• Life insurance coverage.
• Pension scheme participation subject to qualifications.
• Save As You Earn savings plan availability, subject to conditions.
• Paid family leave benefits.
• Bike to Work scheme participation.
• Recognition for long service milestones.
• Commuter benefits program.

About Tesco Ireland

Tesco Ireland has operated since 1997, with over 190 stores and a workforce exceeding 13,000 employees. The company supports nearly 45,000 jobs both directly and indirectly and partners with more than 500 Irish suppliers, predominantly small and medium enterprises. Tesco is the largest buyer of Irish food and beverage products globally, purchasing €1.6 billion worth annually. Through multiple community initiatives, Tesco supports thousands of groups, raises millions for medical causes, and provides millions of meals for those in food need.

Tesco embraces an inclusive culture where everyone is encouraged to be authentic and is committed to equality and diversity. The company supports flexible working arrangements to suit various life stages and circumstances and commits to an accessible recruitment process. Candidates needing any form of assistance during recruitment can request support to ensure an equitable experience.