Content Designer

About the Role

We are seeking a skilled Content Designer to join a multidisciplinary User-Centered Design team that develops digital services for a prominent UK government organisation. The role involves collaborating with design professionals under the guidance of a Senior Content Designer to craft clear, accessible, and evidence-informed content tailored to users' needs.

Responsibilities

• Create accessible, user-focused content in clear, concise plain English.
• Adhere to established content processes, styles, and pattern guidelines.
• Utilize both qualitative and quantitative data to inform content decisions.
• Innovate in presenting and clarifying complex information effectively.
• Test content with users and refine based on feedback and evidence.
• Collaborate across disciplines including user researchers, interaction and service designers, developers, and product managers within an Agile framework.
• Champion user-centered and evidence-backed content approaches with stakeholders.
• Participate actively in Agile ceremonies, sprint planning, and team activities.
• Contribute to the development of content layouts, prototypes, and wireframes.

Required Experience and Qualifications

• Extensive experience as a professional Content Designer.
• Previous work experience within a UK government department or agency is mandatory.
• Strong understanding of accessibility standards and inclusive content design principles.
• Proven ability to produce content that is clear, accessible, and written in plain English.
• Experience in applying content patterns, style guides, and standards effectively.
• Ability to interpret user research and data to make informed content decisions.
• Experience in testing and iterating content solutions.
• Excellent stakeholder management and collaboration skills.
• Proven experience functioning within Agile delivery teams.
• Eligibility to obtain Security Check clearance.

Desirable Experience

• Experience designing content for government or public sector digital services.
• Familiarity with Government Digital Service principles and standards.
• Use of design and prototyping tools such as Figma, Mural, Lucidchart, or Sketch.
• Experience creating content layouts and wireframes.
• Previous involvement working as part of a broader User-Centered Design team.

Additional Information

• Contract duration is 3 months with the possibility of extension.
• Compensation up to £380 per day, within IR35 regulations.
• Work location options include Manchester, Newcastle, Blackpool, or Sheffield.
• The role is hybrid: onsite attendance required once or twice a month and for in-person sprint meetings.
• Start date: Immediate availability preferred.
• Security clearance: Candidates must be eligible for SC clearance.