Collections Specialist - US Accounts Receivable

About Valorega

Valorega serves as a strategic offshore partner to small and medium-sized businesses, growth enterprises, and financial institutions across developed markets. With leadership expertise in global finance operations scaling, we specialize in Investment Research, Strategic Finance, and Accounting. Our goal is to provide world-class accounting solutions that ensure accuracy, compliance, and operational efficiency, enabling clients to focus on strategic business growth. We offer cost-effective offshore accounting services across Procure-to-Pay, Order-to-Cash, Record-to-Report, payroll, tax preparation, statutory accounting, and regulatory requirements.

Role Summary

We seek a seasoned Collections Specialist experienced in US Accounting and Accounts Receivable specifically for US clients. Candidates should be adept at customer collections, managing AR ageing, payment follow-ups, resolving disputes and deductions, reconciling accounts, credit control, and preparing collection reports—while building strong client relationships and meeting collection targets.

Key Responsibilities

• Oversee complete collections process for US-based client accounts.
• Initiate timely follow-ups with customers on overdue invoices and outstanding payments using suitable communication methods.
• Track and prioritize AR ageing reports, focusing on high-risk overdue items.
• Secure and monitor customers’ payment commitments to ensure punctual collections.
• Coordinate with stakeholders to resolve payment disputes, deductions, and short payments.
• Negotiate payment arrangements professionally to maintain strong customer rapport.
• Conduct detailed customer account reconciliations, addressing unmatched or outstanding entries.
• Assist in resolving unapplied cash and payment allocation challenges.
• Document collection activities, customer correspondence, and payment agreements accurately.
• Generate collection reports, AR ageing analyses, and assess collection performance metrics.
• Support month-end collections duties aligned with accounts receivable processes.
• Ensure adherence to US GAAP, internal controls, and company policies.
• Maintain documentation required for audits and compliance purposes.
• Identify and implement improvements to boost collections efficiency and minimize overdue receivables.

Required Software Experience

• Practical experience with accounting and ERP systems such as NetSuite, QuickBooks, or HighRadius is preferred.
• Exposure to other AR or collections platforms will be considered.

Knowledge and Process Expertise

• Solid understanding of US accounting standards (US GAAP) and fundamentals.
• Competence in accounts receivable, customer collections, and AR ageing management.
• Experience in payment follow-ups, credit control, dispute and deduction resolution.
• Skilled in account reconciliations, managing unapplied cash, and generating collection reporting.
• Familiarity with payment commitments, internal controls, and audit documentation processes.

Qualifications and Experience

• Master’s degree in Commerce, Accounting, Finance, or a related discipline.
• Preference given to Chartered Accountants or professionals progressing towards CA certification.
• Between 3 to 8 years of relevant experience in collections, accounts receivable, order-to-cash, credit control, or US accounting contexts.
• Experience working with US-based clients or supporting US accounting operations is desirable.
• Proven skills in customer collection efforts and managing overdue payments.
• Strong negotiation capabilities and excellent customer relationship skills.
• Analytical mindset with experience in reconciliations and problem resolution.
• Exceptional verbal and written communication in English.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.

Work Details

• Location: Noida, India
• Work Mode: Flexible, can be work from office or hybrid
• Employment Type: Full-time