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Ellwood Consulting

Client Service Consultant

Ellwood Consulting

Singapore · 全职

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4 周前
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职位描述

About the Role

A prominent EFx/FX aggregator is looking for a Client Service Consultant to become a valuable member of their APAC Team. This position requires direct client interaction, a deep understanding of their technical design solutions, and providing support throughout the implementation process.

Responsibilities

  • Engage with clients to understand their needs and challenges.
  • Analyze and comprehend client technical design solutions.
  • Provide comprehensive assistance to clients during the implementation phase.
  • Serve as a primary point of contact for client inquiries and support requests.
  • Ensure client satisfaction through effective communication and problem-solving.

Requirements

  • Proficiency in Unix/Linux environments.
  • Experience with Shell scripting.
  • Knowledge of programming languages such as Python, C++, and Java.
  • Familiarity with the FIX Protocol.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot and resolve technical issues.

Additional Information

This is an onsite position located in Singapore, Singapore.

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