Cleaning Assistant

Job Overview

We are seeking a diligent Cleaning Assistant responsible for maintaining cleanliness and housekeeping in a dynamic office setting. This role demands adherence to cleaning protocols and schedules, with duties including preparing spaces for breakfast and lunch, ensuring supplies are well-stocked and organized, and maintaining high standards through continuous quality improvement.

Key Responsibilities

• Perform cleaning tasks, including window washing, complying with specified standards and health and safety procedures.
• Support daily office operations with housekeeping duties, specifically preparing kitchen and dining areas for meal services.
• Maintain cleanliness and order in food preparation spaces, utensils, and equipment, ensuring readiness for use at all times.
• Monitor inventory levels, replenishing food items, beverages, cleaning agents, and consumables promptly.
• Report changes or issues on-site to the supervisor.
• Coordinate with supervisors via the Jobber system to review assigned work and locations.
• Ensure punctuality and attend scheduled duties as required.
• Deliver work of the highest quality while fostering a positive team environment.
• Proactively seek to enhance quality standards continuously.
• Meet expectations set by managers, clients, and the company.
• Respond effectively to reasonable requests from the company or clients.
• Maintain and store products, tools, and materials appropriately.
• Utilize initiative to resolve problems when suitable.
• Maintain a professional appearance and conduct, including wearing necessary clothing and personal protective equipment.
• Communicate unresolved cleaning or housekeeping concerns promptly.

Knowledge and Experience

The ideal candidate should have previous experience in cleaning roles. Interpersonal skills such as tact and diplomacy are essential when interacting with client personnel, visitors, and various stakeholders. The role may include supervising less experienced staff and requires responsibility for tool care, confidentiality, and managing communication primarily with site managers and client staff.

Additional Role Demands

• Maintain confidentiality regarding company and client matters.
• Engage with visitors, contractors, inspectors, and governing bodies professionally to represent the client’s image positively.
• Apply sound judgment and problem-solving skills to handle routine and occasional complex tasks, sometimes independently or with managerial support.
• Remain attentive, especially when operating machinery or adhering to health and safety standards.
• Exhibit flexibility to manage a variety of tasks and interruptions, sometimes performing duties outside regular responsibilities.
• Assess personal risk when working outdoors or in challenging environmental conditions like adverse weather, noise, and dust exposure.