Business Support Executive

Role Overview

The Business Support Executive is responsible for delivering precise and timely operational assistance to the Services & Solutions Business (SSB). This role involves maintaining internal reporting tools built with Power Apps and Power BI, supporting project cost management, and ensuring smooth service delivery and deployment activities.

Key Responsibilities

• Produce and distribute monthly reports to key stakeholders, including consolidated Oracle Time and Labor (OTL) reports for project cost allocation.
• Maintain Labour Utilisation Dashboards to track resource deployment for BS Services and BS Solution projects, reporting to senior leadership.
• Manage confidential project financial data in line with corporate security standards.
• Monitor project expenditures versus plans to support cost-control and accountability.
• Coordinate software and service deployments via the SSB Operations Hub for all Business Solutions portfolios.
• Oversee customer inventory assets, ensuring proper tracking and support for engineers’ stock requirements.
• Engage in digital transformation efforts by supporting business process improvements and cross-functional operations.
• Administer and validate systems such as SSB OneConnect modules and digital dashboards (PowerApps and Power BI).
• Organize logistics for internal events, meetings, and workshops, handling venue, communications, and materials preparation.
• Adhere to internal policy compliance and audit standards.
• Take on additional projects to enhance professional growth and exposure within the broader organization.

Candidate Requirements

• Qualification at NITEC level in Business Administration or Information Technology; fresh graduates are encouraged to apply.
• Competency in Microsoft Office suite.
• Familiarity with Power Apps, Power BI, and Power Automate is beneficial.
• Strong skills in analysis, organization, and problem solving.
• Effective written, verbal, and interpersonal communication skills.
• Attention to detail and capability to manage multiple concurrent tasks.
• Discretion in handling sensitive and confidential information.
• Good judgement and initiative when addressing inquiries.
• Proficiency using data analytics tools to observe trends and support departmental goals.

Additional Information

This role is a 1-year contract position with the possibility of renewal.

Employment is based in Singapore and will require onsite presence.