Business Analyst

Overview

AvePoint is looking for a Business Analyst with experience in enterprise software solutions to join the Client Services team in Singapore. This role involves analyzing current business processes and automated systems, developing documentation that captures existing (As-Is) and future (To-Be) states, and leading requirements gathering and analysis activities. The analyst will also communicate findings, participate in testing, and contribute to designing methods and procedures for projects both internal and external.

Key Responsibilities

• Gather and elicit software development requirements from stakeholders.
• Document, analyze, and evaluate collected requirements, producing deliverables such as Business Requirements Documents, Use Cases, GUI designs, and interface specifications.
• Translate complex technical concepts into clear business language understandable by both technical teams and non-technical audiences.
• Engage proactively with internal teams and external clients to understand information needs and functional specifications.
• Work closely with developers and subject matter experts to define technical vision and assess tradeoffs between usability and system performance.
• Assist project managers and team members in planning project deliverables, scope, timelines, and scheduling.

Candidate Profile

• Strong background in relevant fields such as Computer Science or Engineering preferred.
• Professional experience analyzing and documenting intricate business processes and software development requirements.
• Proven skills in requirements gathering, analysis, and creating As-Is and To-Be process documentation.
• Exceptional analytical and project management abilities, with aptitude for interpreting customer needs and converting them into operational and application requirements.
• Excellent verbal and written communication skills to effectively interact with executives, managers, and experts.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Capability to manage multiple projects or initiatives concurrently.
• Preferred familiarity with Microsoft SharePoint, Dynamics CRM architecture, components, and configuration.
• Understanding of Internet, Intranet, Extranet, and client/server system architectures is advantageous.
• Experience mentoring or supervising junior team members is a plus.

About AvePoint

AvePoint is committed to fostering diversity and equal opportunity in the workplace, welcoming candidates regardless of race, religion, gender, age, or any other status. The company ensures all personal data shared during recruitment will be handled in strict accordance with data protection regulations and the company’s Privacy Notice.