- 经验
- 1-2岁
- 薪水
- —
- 职位空缺
- 1
- 发布
- 3周前
- 工作模式
- 在办公室
- 学历
- 学士学位
- 合格
- Professionals with 1 to 2 years of supply chain experience and a background in computer science, information technology, business management, or a similar discipline are encouraged to apply. Candidates should be fluent in English and comfortable working across business and IT teams.
- 恢复
- 需要申请
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职位描述
Overview
This role sits at the intersection of business, functional, and IT teams, with a focus on IDOC message handling across supply chain activities. The incumbent will track, troubleshoot, and close IDOC-related issues spanning master data, order-to-cash, and sales & distribution workflows so that core systems continue to run smoothly and business interruptions stay minimal. The position also carries responsibility for meeting SLA-driven resolution timelines, supporting continuity of operations, and improving efficiency through process control, stakeholder coordination, and ongoing enhancements.
Key Responsibilities
- Partner with field business users and IT support teams to understand operational needs and translate them into practical tools and solutions.
- Collaborate with field teams and HQ/IT support partners to support SAP HANA-based solutions and help design and test new system capabilities.
- Review and simplify business workflows to improve efficiency within the FLNA supply chain.
- Create and run analytical utilities using Excel and Access to help business teams meet performance goals.
- Assist with user acceptance testing for new FLNA projects and system upgrades.
- Prepare and deliver training content needed for new tools, enhancements, and process changes.
- Own the resolution of more than 1,000 IDOCs per day when failures occur, ensuring issues are addressed within the required SLA.
Qualifications
- A bachelor’s degree in Computer Science, Information Technology, Business Management, or a related field is preferred.
- Strong command of English.
- Well-developed analytical thinking.
- Working knowledge of SAP ECC and SAP HANA.
- Hands-on or programming exposure to Excel, Access, VBA, and SQL is an advantage.
- Strong written and verbal presentation abilities.
- 1 to 2 years of experience in supply chain functions.
- Ability to explain issues, opportunities, and proposed solutions clearly.
- Comfort working in and influencing cross-functional teams.
- Exposure to order processing, the order lifecycle, and/or master data is preferred.
Additional Information
This position is based in Hyderabad, Telangana, India and is structured as a full-time, on-site role. The core responsibility centers on keeping SAP-related IDOC flows stable and supporting operational continuity across supply chain processes.