Assistant Credit Manager

Role overview

This position is for an execution-driven Assistant Credit Manager based in Bengaluru. The role supports a mixed portfolio that spans Credit Services and selected Accounts Payable responsibilities for Japan and APAC markets, with limited exposure to a few U.S. accounts. It requires close coordination between customer-facing teams and internal finance functions to keep cash moving, reduce risk, and ensure payments and follow-ups happen accurately and on time.

The organization operates with a flexible work model built on trust and designed to balance culture, collaboration, clarity, and business needs. For this role, work will be split between home and a LinkedIn office on designated days, depending on team requirements.

What you will do

• Carry out daily collections work, including customer follow-ups, payment monitoring, and closure of overdue balances.
• Own the collections performance and aging profile for Japan, APAC, and select U.S. customer accounts.
• Review aged receivables and work through disputes, short payments, and unapplied cash items.
• Coordinate with Sales, Billing, and other internal teams to remove payment delays and speed up collection cycles.
• Track high-risk accounts closely and escalate cases that need intervention.
• Assist with bad debt write-offs and revenue reversal activities.
• Ensure day-to-day work follows internal controls, SOX expectations, and audit requirements.
• Respond to customer questions related to credit cards, billing, disputes, and payment issues.
• Work toward financial targets such as invoice aging, DSO, account status accuracy, monthly collection goals, and SLA adherence.

Qualifications and experience

• At least 4 years of experience in Finance, Credit and Collections, or Finance combined with Customer Service.
• Ability to read, write, and speak Japanese and English fluently.
• Bachelor’s degree in business, accounting, or a related field is preferred.
• Strong communication, problem-solving, and stakeholder coordination abilities.
• Understanding of credit risk review, receivables handling, and collection methods.
• Experience with Oracle, Salesforce, and the Get Paid tool is preferred.
• Knowledge of financial statement review and risk analysis.
• Demonstrated ability to work independently, manage priorities, and support cross-functional issue resolution.
• Good interpersonal skills and the ability to communicate effectively across cultures.
• Customer-focused approach with strong follow-through and attention to detail.
• Prior experience in collections or accounts receivable management is an advantage.
• Comfort working under deadlines with limited supervision and maintaining SLA commitments.
• Experience operating within financial control environments such as SOX is preferred.
• Awareness of Japanese business culture and working across geographies is beneficial.

Additional information

The employer follows an equal opportunity approach and welcomes applicants with disabilities. Personal-data and candidate-privacy notices, along with required compliance posters, are made available to applicants through the company’s candidate portal and legal resources.

Work location

Bengaluru, Karnataka, India.