Mubarak Mohamed Ahmed

About

ICT Specialist and Public Affairs Officer with over 6 years of experience in IT infrastructure management, digital systems administration, and database support across humanitarian organizations in Somaliland and Somalia. Experienced in network administration, device management, cybersecurity practices, EBMS and biometric registration systems, staff training, and multi-office ICT support.

Experience

• Protection Monitoring Officer
  Islamic Relief Worldwide
  Sep 2024 – Present
• ICT Assistant
  Islamic Relief Worldwide
  Dec 2024 – Sep 2025
• Protection Assistant
  Humanity & Inclusion
  Jan 2024 – Sep 2024

Education

• Master of Monitoring and Evaluation
  The Unity University
  Monitoring and Evaluation · 2025
• Bachelor of Computer Science
  New Generation University, Hargeisa branch
  Computer Science · Sep 2016 – Sep 2020
• Diploma in ICT
  New Generation University
  ICT · Jun 2016 – Sep 2017
• Secondary School Certificate
  Institution
  Aug 2011 – Aug 2015

Skills

• Power BI
• Cybersecurity
• Troubleshooting
• Data validation
• Database Management
• Microsoft Intune
• SharePoint
• Microsoft Office 365
• Network Administration
• Training
• ICT Infrastructure Management
• OneDrive
• System Maintenance
• Windows Administration
• Helpdesk Support
• LAN/WAN Networking
• BitLocker
• Ebms
• Unifi

Projects

• Mobile App Prototype

  Designed and created a mobile app prototype with peers.

• Web-based Application for a Local Organization

  Developed a web-based application for a local organization.

Courses & certifications

• Certificate of Electronic Component Repairing · Shaqadoon Organization

🗣️ Languages

• English · Native
• Arabic · Fluent
• Somali · Native