Atanu Das Mahapatra

Customer Success Manager · Product Operations · SaaS Implementations

Hyderabad, Telangana, India

@atanu_das_mahapatra

0 followers

Looking for jobs Open to relocating

About

Customer Success and Product Operations professional with 7+ years of experience across SaaS, implementations, technical support, service delivery, and stakeholder management. Experienced in managing 100+ customer accounts and partnering with Product, Engineering, Sales, and Marketing teams to improve adoption, onboarding, and business outcomes.

Experience

Customer Success Manager

Konnector.ai (Vyzy Private Limited)

Nov 2024 – Present
IT Service Management Consultant / Escalation Manager

Tata Consultancy Services (TCS)

Nov 2019 – Dec 2023
Technical Support Executive

Teleperformance

Sep 2018 – Oct 2019
Customer Service Consultant

Concentrix

Aug 2017 – Feb 2018

Education

Bachelor of Arts (English Honours)

Rourkela College

English Honours · 2013 – 2016

Skills

🗣️ Languages

English
Hindi
Bengali
Odia

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