Waiter

About THG (Takara Hospitality Group)

Established in 2019, THG is a rapidly expanding hospitality company in Saudi Arabia focused on delivering exceptional dining experiences and prioritizing complete guest satisfaction. The group aims to develop a fully Saudi-owned restaurant company that stands out in the local market by combining multiple distinct and complementary restaurant brands, each becoming a leader in its niche. Team members work in an energetic setting that upholds high-quality service, consistent excellence, and growth opportunities in the hospitality sector.

Role Overview

The Waiter position at THG is a full-time role situated on-site in Saudi Arabia. The primary duties include warmly welcoming guests, presenting menus professionally, and accurately taking food and beverage orders. Responsibilities extend to preparing and clearing tables, maintaining the cleanliness and readiness of the dining area, and coordinating efficiently with kitchen staff to ensure precise order delivery. The Waiter addresses guest questions, accommodates special requests, and processes payments according to company protocols. Maintaining hygiene, safety, and quality standards is essential alongside providing team support during busy periods to foster a polite and inviting environment.

Qualifications and Skills

• Excellent customer service abilities encompassing attentive guest engagement, active listening, and a courteous professional manner.
• Competence in order taking, serving food and drinks, and managing basic point-of-sale systems with accuracy and efficiency.
• Proficient communication in English; Arabic language skills are considered beneficial.
• Familiarity with fundamental food safety principles, hygiene standards, and health and safety regulations within a restaurant context.
• Strong teamwork skills to assist colleagues and sustain a calm, positive workspace during peak service.
• Detail-oriented with good time management to juggle multiple tables and ensure prompt service.
• Previous waiter or hospitality experience preferred but not mandatory.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required by operational needs.