Training Officer

Job Overview

Join Hilton as a Training Officer and play a vital role in shaping the development programs that empower our hotel teams. This position focuses on delivering and managing training initiatives that enhance employee skills and support their career growth within the hospitality industry.

Key Responsibilities

• Implement the organization's internal training agenda by coordinating and delivering high-impact, engaging training sessions that support hotel business goals.
• Collaborate with department heads, line managers, HR partners, and the Training Manager to identify employee learning needs, execute development plans, and monitor progress monthly.
• Manage mandatory training courses including compliance, legal requirements, and professional qualifications to ensure team members meet organizational standards and advance their expertise.
• Facilitate collaboration among trainers across departments by leading regular meetings to discuss training outcomes, current needs, and maintain consistency in training delivery.
• Promote a supportive learning environment by coaching and mentoring team members, tracking performance, and nurturing a positive and productive atmosphere for growth.

Qualifications and Values

Candidates should share Hilton's dedication to exceptional hospitality marked by integrity, leadership, teamwork, accountability, and urgency. A genuine passion for hospitality and team member development is essential to thrive in this role.

About Hilton

As a globally recognized leader in hospitality, Hilton has hosted over three billion guests while maintaining a culture awarded by Great Place to Work and Fortune as one of the world's best workplaces. Hilton continuously commits to providing both guests and employees exceptional experiences, supporting career growth at every level.