Telesales Executive - Personal Loan

About Us

Paisawaala is a premier consumer credit platform in India that assists clients in selecting the most appropriate lending options. Our strength lies in robust collaborations with banks and Non-Banking Financial Companies (NBFCs), supported by advanced technology and data analytics innovations.

Role Overview

The Telesales Executive will be responsible for managing customer inquiries related to personal loan products, acting as a liaison between customers and financial institutions, and driving successful loan disbursements while offering excellent customer service.

Key Responsibilities

• Respond promptly to customer questions and provide expert guidance on personal loan offerings.
• Coordinate effectively with banks and NBFCs to facilitate loan processes and final disbursements.
• Oversee and ensure accuracy in all customer documentation and completion of necessary formalities.
• Perform consistent follow-ups with both customers and lending partners until the loan process is fully closed.
• Build and maintain strong customer relationships by delivering quality service.
• Meet or surpass designated monthly sales goals.
• Keep detailed records of all customer interactions and sales-related activities.

Eligibility Criteria

• Applicants with 0 to 6 years of experience in personal loan sales are welcome.
• Freshers who possess exceptional communication and interpersonal skills are encouraged to apply.
• Strong persuasion and negotiation capabilities are essential.
• A sales-driven approach is required.
• Basic knowledge of financial products is a plus but not mandatory.

Required Skills

• Outstanding communication and presentation skills.
• Proficiency in customer handling and relationship management.
• Demonstrated ability to achieve sales targets.
• Effective problem-solving and coordination skills.
• Comfortable working in a dynamic, fast-moving environment.