Tele-Fundraiser

Company Overview

CENTRAL TRADE MARKETS is a growing organization that builds lasting relationships with customers and partners through responsible business practices and community-focused initiatives. The company emphasizes integrity, transparency, and reliable service quality in everything it does. It also supports a range of programs and campaigns that depend on effective outreach and fundraising to achieve their objectives. Employees are encouraged to share ideas, work across teams, and build their skills in a supportive setting.

Role Summary

The Tele-Fundraiser will work full time from the Jabalpur office. The role centers on making outbound calls and handling incoming calls to connect with current and potential donors, clearly presenting campaign goals, and motivating contributions. This position also requires maintaining precise call logs, keeping donor details updated in internal systems, and working within approved communication scripts and compliance rules.

Key Responsibilities

The position involves coordinating closely with fundraising and management teams to help achieve daily and monthly targets. It includes responding to donor questions, offering polite and prompt follow-up, and ensuring every interaction reflects a professional and courteous approach. The Tele-Fundraiser will also support improvements in processes and contribute to team activities that strengthen fundraising results.

Qualifications

• Strong spoken communication and people skills are needed to connect with donors and build trust over the phone.
• Good customer service ability is important for answering queries, handling concerns, and maintaining a positive donor experience.
• Basic computer knowledge is required for using calling tools, updating records, and preparing simple reports.
• Fundraising-oriented skills are needed for persuasive outreach, target-based work, and careful handling of donor information.
• Useful additional strengths include previous exposure to telecalling or fundraising, comfort with local languages and English, a results-focused work style, and the ability to function in a structured on-site environment.

Additional Information

This is an on-site role located in Jabalpur, Madhya Pradesh, India. No salary figure, vacancy count, start date, duration, or application deadline is specified in the source.