Technology Director

About the Role

As Technology Director at So Energy, based in Chiswick, London, you will be a key member of the Senior Leadership Team reporting directly to the CEO. Your mission will be to translate the company's business strategy into a robust technology, product, data, and AI capability. You will spearhead the development of a product and technology division focused on enhancing customer experience, reducing service costs, advancing data-driven decision-making, and ensuring the responsible, secure application of AI throughout the company, with a balance of innovation, speed, and regulatory compliance.

Key Responsibilities

• Lead the technology, product, data, and AI strategy aligned with So Energy’s business objectives and develop a clear roadmap.
• Manage the technology profit and loss, sizing the function according to business needs, maintaining disciplined spending, and continuously reducing cost to serve.
• Integrate engineering, product, IT, and data teams under a unified delivery framework to eliminate overlap and drive accountability.
• Ensure platform reliability, security, and delivery against defined KPIs, while adhering to regulatory and governance requirements.
• Establish and maintain safe, effective AI usage standards across the organization.
• Build, lead, and retain a high-caliber technology leadership team across product, engineering, data, security, and AI disciplines to support the company’s growth trajectory.
• Oversee supplier and partner relationships, particularly with cloud service providers, to ensure competitive commercial terms and satisfactory delivery.
• Represent the technology function within the senior leadership team and collaborate with peers to drive business and customer outcomes.

Ideal Candidate Profile

• Experience building diverse, multi-disciplinary, customer-centric high-performance teams.
• Strong leader who embodies and models company values and behaviors.
• Skilled in guiding teams through organizational changes and adoption of new operating models.
• Proven ability to deliver services reliably, measured against industry benchmarks.
• Solid experience in senior stakeholder management and governance, security, and compliance within leadership roles.
• Background in energy, utilities, regulated services, fintech, telecoms, or other B2C industries with critical emphasis on reliability, compliance, and cost-efficiency.
• Desirable: Experience in people strategy, talent management, performance development, and supporting team wellbeing as part of organizational goals.

Company Culture and Values

So Energy is a fast-growing, sustainable energy supplier with over 300,000 customers and more than 450 employees who are called Energists. The company emphasizes a values-driven culture built on clarity, honesty, ambition, curiosity, care, and sustainability. It fosters an empowering, inclusive workplace that encourages personal growth and meaningful impact.

Application Process

• First, a 20-minute talent screening call.
• Next, a competency-based interview with the hiring manager.
• Then, a leadership interview with a senior leadership team member.
• Finally, a presentation and interview with the CEO and a Board member.

Additional Information

Sponsorship is not available for this role. The application deadline is August 6, 2026. So Energy is committed to equal opportunity, encouraging candidates of all backgrounds, including underrepresented groups, to apply regardless of meeting every qualification fully.

Benefits and Perks

• Hybrid working model supported by team-specific working charters.
• Personalized learning and development budgets, along with access to extensive internal learning platforms and L&D buddies.
• Performance bonuses up to 10%, annual salary reviews, and commitment to paying a real living wage.
• Special time off benefits such as birthday leave, three charity volunteering days, and enhanced family leave provisions.
• Health and wellness programs including Perkbox for mental health coaching, free eye tests, flu vaccinations, and a menopause policy.
• Employee affinity groups fostering connections, bi-annual value awards, monthly social events, and charitable fundraising activities.
• A workplace culture dedicated to diversity, equity, inclusion, belonging with disability confidence commitments and authentic self-expression encouraged across all dimensions of identity.