Tech Solution Specialist - InStore

About The Warehouse Group and Noel Leeming

The Warehouse Group (TWG) stands as New Zealand's largest retailer, dedicated to enhancing everyday life for Kiwis. Rooted in core values focusing on customer first, ownership, and responsibility, TWG continually evolves to make sustainable living accessible and affordable. Noel Leeming, a TWG brand, leads the technology and appliance sector in New Zealand, emphasizing exceptional customer experiences.

Role Overview

This role, based at the new Queen Street store, involves elevating customer interactions through comprehensive support services—from live technology demonstrations to delivery, installation, and setup in stores, homes, and workplaces. The position operates Monday to Friday, 8:30 am to 6:00 pm, totaling 45 hours weekly.

Key Responsibilities and Qualifications

Success in this role requires enthusiasm for technology, outstanding communication, problem-solving skills, and a proactive work ethic. The ideal candidate brings experience in sales, installation, or customer service, alongside confidence in technology setup and strong interpersonal skills tailored to diverse customer needs. Commitment to ongoing professional growth via on-site training and accreditations is essential.

Benefits and Additional Information

Employees enjoy a competitive base salary plus incentives, a paid birthday leave day, generous discounts across TWG brands, additional lifestyle leave options (5 or 10 days), and an annual 10-day sick leave allowance. The Noel Leeming Services team prides itself on expertise and passion, offering career advancement opportunities through learning and hands-on experience.