Team Member - Greggs

Position Overview

We are seeking an enthusiastic and friendly Team Member to join our Greggs outlet at Woolley Edge Services, M1, Wakefield. This part-time role involves providing outstanding customer service while preparing and serving Greggs' popular products such as sausage rolls and baked goods.

Working Hours and Location

This role requires approximately 14 hours per week with shifts scheduled between 4:00 AM and 8:30 PM. The workplace is situated at Woolley Edge Services, M1, Wakefield WF4 4LQ.

What We Offer

• A competitive hourly wage of 12.83.
• A discretionary annual bonus of up to one week's pay, typically distributed around Christmas.
• Colleague discounts of up to 60% across various franchise partner brands.
• Enhanced benefits including sick pay, family-friendly benefits, and life assurance.
• Opportunities for development through funded qualifications.
• Weekly pay schedule.

Key Responsibilities

• Warmly greeting customers and providing excellent service.
• Efficiently processing customer orders and requests.
• Producing hot foods, baked items, and beverages throughout the day.
• Maintaining brand standards to meet and exceed customer expectations.
• Resolving customer enquiries and issues with a customer-focused approach.
• Restocking displays to ensure products are readily available.
• Keeping the work area and store clean and inviting.
• Collaborating with colleagues to foster teamwork and a positive culture.
• Creating a memorable experience for customers that encourages repeat visits.
• Preparing the store and kitchen for the following day’s operations.

Candidate Profile

The ideal candidate is adaptable, able to perform well in both dynamic, fast-paced environments and quieter periods requiring concentration. Being self-motivated and calm under pressure is essential to consistently deliver high performance throughout the day.

Our Values

We champion diversity, equality, and inclusion, welcoming applications from individuals of all backgrounds and experiences. We are committed to fostering a workplace where everyone can thrive and be their authentic selves. Our organization has been recognized as one of the Sunday Times Best Places to Work in both 2024 and 2025.

Flexible Working

We offer flexible work arrangements, including options to adjust working hours, implement compressed schedules, or maintain a fixed shift pattern to support work-life balance.

Additional Details and Disclaimers

• Hourly pay rates may vary for applicants under 18 years of age.
• This position is internally classified as Customer Service Assistant.
• The annual bonus scheme corresponds to one week’s salary based on average hours worked during a specified period.