Strategy & Analytics Manager - Travel Supply & AI

About the Role

Hopper is seeking a Strategy & Analytics Manager to lead the design and upkeep of the analytical and operational systems that support our Travel Commercial division, overseeing all hotel, home, and car inventory distributed worldwide. This role combines data, process improvement, and technology collaboration, partnering closely with Product and Engineering teams and reporting to senior commercial leadership.

Key Responsibilities

• Create and manage data models, dashboards, and reporting tools that provide comprehensive, reliable insights across the commercial funnel.
• Integrate AI technologies to enhance analytical workflows, boost output quality, and enable more advanced problem-solving capabilities.
• Conduct in-depth analytical studies to detect trends, irregularities, and opportunities within commercial data, translating insights into actionable strategies for stakeholders.
• Establish and monitor KPIs that evaluate business results and process efficiency, fostering continuous improvement.
• Prepare and support important internal meetings and strategic reviews by ensuring relevant data and actionable outcomes.
• Develop frameworks for quarterly planning, forecasting, and target setting to assist commercial leaders effectively.
• Assess and improve core commercial workflows such as pipeline management, forecasting routines, and sales incentives for scalability and efficiency.
• Drive full-cycle operational improvements from solution design to adoption and impact assessment.
• Identify transformational AI opportunities within commercial processes and directly implement these solutions.
• Acquire a practical understanding of the commercial technology stack to detect inefficiencies and missed opportunities.
• Translate complex commercial challenges into clear technical briefs for Product and Engineering collaboration.

Candidate Profile

• Minimum 2 years’ experience in data analytics, sales operations, strategy and operations, or similar analytical roles.
• Skilled in SQL and experienced with BI tools like Looker, Tableau, or BigQuery.
• Proven experience building practical data models, dashboards, and process systems rather than solely providing recommendations.
• Strong commercial judgment coupled with detailed analytical skills, capable of strategic thinking and hands-on execution.
• Passionate about AI, regularly employing it to enhance work quality and efficiency, with the ambition to innovate commercial operations.
• Experience collaborating with Product and Engineering teams, with enough technical knowledge to participate confidently in discussions.
• A first-principles mindset questioning existing assumptions and continuously refining processes.
• Self-driven with a strong ownership mentality, excelling in fast-paced, evolving environments.

Benefits and Perks

• Join a well-funded startup with ambitious goals, offering competitive pay and potential pre-IPO equity.
• Full coverage of premiums for group insurance plans including life, short term and long term disability.
• Access to a Health Savings Account covering eligible medical and dental costs.
• Unlimited telemedicine services through Dialogue for employees and their families.
• Participation in an RRSP plan with automatic payroll pre-tax deductions.
• Generous parental leave policies significantly exceeding industry norms.
• Unlimited paid time off.
• Travel stipend via Carrot Cash.
• Work-from-home stipend and flexible access to coworking spaces.
• A culture embracing risk-taking and innovation with transparent leadership communication.
• Small teams offering a high-impact, entrepreneurial work environment.

About Hopper

Hopper aims to be the world’s leading travel platform powering both consumer and B2B solutions. Utilizing extensive data and machine learning, Hopper delivers a top-tier travel agency experience combined with proprietary fintech products to provide transparency, flexibility, and cost savings to travelers globally. Our platform serves hundreds of millions globally with a strong focus on younger demographic groups such as Gen Z and millennials.

Through Hopper Technology Solutions (HTS), we enable partner brands like Capital One, Nubank, Air Canada, and others by integrating fintech products and travel inventory into their direct channels. Our fintech offerings achieve high customer satisfaction ratings and substantially encourage repeat business.

The company boasts significant market growth, recognition as a leading innovative travel company, and over $750 million in private funding. HTS represents the majority of our business and continues to expand as a dominant travel ecommerce provider.

Additional Information

Hopper uses AI-powered tools in the application review process to ensure fair and unbiased candidate evaluation. By applying, candidates consent to the use of these automated screening technologies.

Compensation Range: CA$120000 - CA$200000 per year