Service Desk Specialist

Role Overview

This contract role is for a Service Desk Specialist in the telecom domain, based in Wellington, New Zealand. The position is primarily on-site, with a work-from-office setup and the possibility of working from home one day a week only after customer approval.

Core Skills Needed

The ideal candidate should already have experience in service desk operations, especially handling voice calls. Hands-on knowledge of basic networking, Microsoft 365, and Windows support is also required.

Industry and Location

The role sits within the telecom industry and the work location is New Zealand, specifically Wellington.

Background Verification

Background verification will take place after onboarding.

Interview Process

Interviews may be conducted by telephone, face-to-face, or video. The note in the source also specifies video interview.

Work Arrangement

The job follows a work-from-office model. A single work-from-home day may be allowed after receiving customer consent.