Senior eCommerce Manager

About Pattern

Pattern is a global leader in eCommerce acceleration, providing outsourced marketplace and eCommerce management services worldwide. Utilizing an AI-driven platform alongside expert knowledge, and comprehensive global logistics and fulfillment capabilities, Pattern helps top-tier brands scale profitably on their own sites and across numerous marketplaces. Their clientele includes prominent names such as Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst, and Sage, and they rank among the top five Amazon sellers worldwide.

Role Overview

We are expanding our MENA team in Dubai and require a seasoned eCommerce professional to enhance the growth and success of the brands we represent across Amazon and other marketplaces. This role involves managing a portfolio of international brands, driving their financial outcomes and marketplace performance throughout the MENA region.

Key Responsibilities

• Boost revenue growth on regional marketplaces through a data-driven management approach across your brand portfolio, leveraging both B2B and D2C channels.
• Develop and maintain a robust activity plan to not only meet but exceed budget goals, including promotional strategies, seasonally aligned initiatives, new product launches, and advertising efforts.
• Collaborate with brand partners to craft strategic, mutually advantageous sales and marketing plans designed to expand market share.
• Enhance brand visibility and representation across marketplaces via superior product content—such as quality imagery, enriched descriptions, SEO keyword optimization, local language translations, and advertising campaigns.
• Regularly analyze brand performance using various data tools and sources to ensure ongoing optimization across all customer touchpoints.
• Coordinate closely with merchandisers to manage inventory effectively and sustain a reliable product pipeline.
• Foster and maintain strong client partnerships, acting as the primary liaison for project updates and adjustments.
• Commit to continuous process improvement, including building and implementing automation to scale the organization efficiently.

Candidate Requirements

• Proven track record of managing and growing eCommerce operations successfully.
• More than five years of professional experience in eCommerce roles.
• Strong academic credentials with at least a second-class upper division or equivalent.
• Experience managing and expanding third-party marketplace businesses, specifically on Amazon and Noon platforms.
• Excellent problem-solving skills and creative thinking.
• Highly organized, disciplined, and capable of adapting quickly to evolving situations.
• Ability to perform well under pressure and effectively prioritize workload.
• Fluency in Arabic is desirable to facilitate communications with local market clients.

Desired Traits

• Game Changers: Innovative thinkers who challenge norms, propose actionable improvements, and deliver impactful results within realistic timelines.
• Data Fanatics: Individuals driven to analyze and interpret data for problem-solving and continuously monitor outcomes for improvement.
• Partner Obsessed: Professionals who prioritize partner relationships, actively gather and apply feedback, and provide clear communication and exceptional service.
• Team of Doers: Collaborative team players who recognize contributions, volunteer to assist beyond expectations, and take ownership of collective goals.

Additional Information

Our application and recruitment process may incorporate artificial intelligence tools to aid in evaluating submissions and verifying information. These tools support but do not replace human judgment in candidate selection. The final hiring decisions are made by our recruitment team. Further information about data handling during the recruitment process is available upon request.