Security Shift Manager

About Pinkerton

Pinkerton has a long-standing history of over 170 years as a global leader in risk management services, delivering tailored security consulting, investigations, executive protection, screening, and protective intelligence solutions worldwide. Known for their commitment to safeguarding clients and assets, Pinkerton values integrity, vigilance, and excellence among its diverse workforce.

Role Overview

The Security Shift Manager is charged with overseeing guard deployment in accordance with strategic design, managing discipline, instructing personnel, ensuring appropriate turnout, and facilitating training related to duty post and employee interactions. This role requires physical fitness and mental alertness to respond efficiently alongside a patrolling guard team to various security incidents such as unauthorized gate entries, fire outbreaks, medical emergencies, theft attempts, and traffic rule violations within the campus.

Key Responsibilities

• Uphold Pinkerton's core principles of integrity, vigilance, and excellence in all duties.
• Manage guard deployment, provide instructions, maintain discipline, oversee uniform turnout, and conduct relevant training for duty posts and employee interactions.
• Respond promptly to security incidents including unauthorized entries, fires, medical emergencies to Occupational Health Centers, theft attempts, and traffic violations inside the campus premises.
• Assist in troubleshooting and resolving device downtime by collaborating with operators and AMC vendors.
• Support coordination during customer and guest visits.
• Participate actively in security control audits.
• Perform additional tasks as assigned.

Qualification & Skills

• At least 4 years of experience in core security operations or loss prevention within large organizations, preferably in the service sector.
• Proficient with MS Office applications including basic Excel and PowerPoint, capable of preparing daily security incident reports.
• Any graduate qualification; exposure to NCC is advantageous.
• Fluency in English and local regional languages.
• Strong leadership qualities and interpersonal skills, with proven capability to lead and motivate a security team.
• Excellent surveillance acumen and emergency response capabilities.
• Comprehensive knowledge of safety hazards and threats.

Working Conditions

• Ability to perform essential duties with or without reasonable accommodation, requiring physical and mental readiness.
• Routine use of computers.
• Occasional lifting of small objects and operation of office equipment.
• Frequent periods of sitting, standing, and walking.
• Travel as necessary to fulfill job responsibilities.

Equal Opportunity

Pinkerton is committed to equal employment opportunity for all applicants and employees, without discrimination based on race, ethnicity, color, national origin, ancestry, sex, gender identity or expression, sexual orientation, marital or prenatal status, pregnancy or childbirth, religion, creed, age, disability, genetic information, veteran status, or any other legally protected characteristics under applicable laws.