Sales Operations Manager - Contract Role (Remote)

Role Overview

This contract position involves providing services to a leading global technology company through their external staffing partner, Allegis Global Solutions (AGS). The role is based remotely in Dublin, Ireland, and is planned through June 30, 2027. The Sales Operations Manager will own the end-to-end management of segmentation and parenting processes for customer accounts across EMEA and Asia regions. This individual contributor role requires meticulous data handling, coordination with multiple teams, and strong process compliance.

Key Responsibilities

• Evaluate and validate large volumes of segmentation and parenting account requests, ensuring data accuracy before submission.
• Manage these requests through to completion by navigating established approval processes and workflows.
• Maintain up-to-date documentation and records related to all processed requests.
• Collaborate with Sales Operations, Sales Excellence teams, and global stakeholders, including counterparts in the Americas, to ensure alignment and closure of requests.
• Monitor and analyze account and revenue data, track metrics on request volumes and results, and identify trends for performance improvement.
• Promote continuous enhancement of operational efficiency and standardization by documenting best practices and supporting process improvements across regions.

Required Qualifications and Skills

• 3 to 5 years of experience in sales operations, business operations, or program coordination with a focus on process management.
• Strong capability to manage multiple tasks simultaneously with thorough follow-through and ownership mentality.
• Proven stakeholder engagement skills, with ability to communicate clearly and professionally across diverse teams.
• Advanced analytical ability to review complex data sets, detect inconsistencies, and devise appropriate next steps.
• Proficient in Microsoft Excel for maintaining trackers and reports, comfortable handling large datasets.
• Strong adherence to structured workflows, approving processes, and rigorous documentation standards.
• Exceptional attention to detail to ensure completeness and correctness of information before processing.

Preferred Skills and Experience

• Experience working in or with Microsoft and/or the Global Sales Operations Centre (GSOC).
• Background in sales operations with familiarity in CRM and account management systems.
• Competency in PowerPoint and Word applications.
• Exposure to ticketing systems and support for EMEA or global teams.
• Involvement in revenue attribution and account ownership tasks.
• Experience within education or nonprofit sectors is advantageous.

Additional Information

• Employment is by Allegis Global Solutions as a contractor, not directly by the client company.
• Work schedule follows standard business hours, 40 hours per week.
• Location is remote with a preference for Dublin, Ireland.
• The daily pay rate ranges from €323 to €364 gross, paid through PAYE.
• The contract lasts until June 30, 2027.
• The employer values diversity, equity, inclusion, open communication, and passion for improvement.
• Artificial intelligence tools may be used during the hiring process for applicant screening and selection.