Sales & Marketing Manager

Job Overview

We are seeking a Sales & Digital Marketing Executive to join our resort team, responsible for driving bookings across multiple service offerings including rooms, day outings, corporate events, weddings, and other functions.

Key Responsibilities

• Proactively generate bookings through outreach and follow-ups via calls and WhatsApp.
• Engage potential clients by visiting companies, event planners, and travel agencies to foster business growth.
• Oversee and curate content for the resort's digital presence on Instagram, Facebook, Google Business Profile and similar platforms.
• Create attractive photo, video, and reel content, and execute digital marketing campaigns to attract and convert high-quality leads.
• Manage listings and correspondence on online travel and booking sites.
• Respond swiftly to customer inquiries and convert potential leads into confirmed bookings.
• Maintain detailed daily records of all communications, bookings, follow-ups, and payments.
• Collaborate with operations to ensure seamless service delivery for confirmed events and bookings.
• Gather customer feedback and promote positive online reviews.
• Meet or exceed monthly sales and booking targets.

Candidate Requirements

• Experience in hospitality, resort, hotel, event, banquet sales or digital marketing is advantageous.
• Strong communication skills and ability to engage customers effectively.
• Familiar with social media marketing tools such as Canva, Meta Ads, and Google Business Profile is desirable.
• Basic proficiency in computer use, including Microsoft Excel and email correspondence.
• Self-motivated with the ability to operate independently to meet sales goals.
• Possession of a two-wheeler and willingness to travel to client locations is beneficial.
• Fresh graduates demonstrating good communication skills, sales acumen, and digital marketing understanding are encouraged to apply.