Retail Sales Executive

Job Overview

As a Retail Sales Executive at Webbizzare located in Mumbai, Maharashtra, your role centers on delivering exceptional customer service in a retail setting by guiding customers through their treatment journeys and supporting store operations.

Key Responsibilities

• Greet walk-in customers warmly, providing a personalized shopping experience.
• Listen to customer concerns attentively and offer knowledgeable consultations.
• Clearly explain treatment plans and support customers in understanding doctor recommendations and product usage.
• Build and nurture lasting relationships to encourage continued engagement and loyalty.
• Motivate customers to adhere consistently to their treatment schedules and facilitate repeat visits and product purchases.
• Perform regular follow-ups via calls or messaging platforms to monitor customer progress and satisfaction.
• Address any questions or objections related to product use or expected outcomes, offering reassurance or escalating issues to medical professionals as necessary.
• Oversee store maintenance including cleanliness, product presentation, and inventory control.
• Manage daily operations of the clinic or store ensuring smooth functioning.
• Promote customer advocacy by soliciting reviews, feedback, and testimonials to enhance the client experience.

Compensation

The salary range offered for this position is ₹25,000 to ₹35,000 per month.