Resource Manager

Role Overview

The Resource Manager role sits within Infor Consulting Services in Hyderabad and is responsible for coordinating how consultants are assigned, balanced, and deployed across global regions and practices. Working from a centralized resource management team in India, this position partners closely with delivery leaders, practice heads, project managers, and other business stakeholders across the Americas, EMEA, APAC, and India.

The purpose of the role is to place the right people on the right engagements while also keeping an eye on utilization, consultant growth, and longer-term workforce planning goals.

Key Responsibilities

This position covers global planning, staffing, utilization management, stakeholder coordination, analytics, and continuous improvement.

Global Resource Planning and Allocation

• Oversee the full cycle of resource allocation across several regions and business groups.
• Assess staffing needs and match consultants based on their skills, experience, availability, location, and business fit.
• Lead staffing conversations with delivery and practice leaders to support efficient deployment.
• Manage competing requests while protecting utilization and fulfillment objectives.
• Spot redeployment possibilities for consultants nearing the end of current assignments.
• Assist with cross-region staffing and broader workforce mobility efforts.

Workforce Management and Utilization

• Track consultant utilization, availability, and bench strength.
• Review workforce patterns and recommend actions that improve utilization and overall resource effectiveness.
• Contribute to near-term and mid-term capacity planning.
• Identify areas where skills are in short supply or capacity is underused.
• Work with hiring teams and business leaders to inform workforce planning choices.

Stakeholder Management

• Develop effective working relationships with global delivery leaders, practice leaders, project managers, and account stakeholders.
• Act as a dependable advisor on staffing availability and workforce planning.
• Run resource review meetings and staffing governance discussions.
• Help resolve allocation conflicts through collaboration and evidence-based recommendations.

Reporting and Analytics

• Create and maintain dashboards and reports for workforce planning.
• Share insights on utilization, fulfillment, demand pipeline, and capacity forecasts.
• Monitor allocation trends and metrics that indicate staffing effectiveness.
• Support leadership updates and workforce review meetings.

Process Excellence

• Keep workforce planning data accurate in resource management systems.
• Contribute to ongoing improvements in the Resource Management function.
• Support best practices, standard processes, and governance for workforce planning.

Qualifications and Experience

The ideal candidate should bring 5 to 8 years of relevant experience in resource management, workforce planning, PMO, professional services operations, or a similar function. Experience supporting global delivery organizations is preferred. A solid grasp of resource allocation, utilization management, and capacity planning is essential, along with hands-on experience using resource management or workforce planning tools.

Key Competencies

This role calls for strong stakeholder handling, persuasive communication, analytical thinking, and the ability to work across cultures and regions. Problem-solving, conflict resolution, and data-driven decision-making are also important.

About Infor

Infor is a global cloud software company focused on industry-specific solutions. Its platforms are designed to improve user experience, use data science effectively, and integrate smoothly with existing systems. More than 60,000 organizations worldwide depend on Infor to help them navigate disruption and drive digital transformation.

Values and Culture

Infor follows a Principle Based Management approach built around eight guiding principles: integrity, stewardship and compliance, transformation, principled entrepreneurship, knowledge, humility, respect, and self-actualization. The company emphasizes a culture that supports innovation, improvement, and long-term value creation for customers and employees.

Equal Opportunity

Infor is an equal opportunity employer and is committed to maintaining an inclusive workplace. Hiring decisions are made without discrimination based on sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected category under the law.

Fraud Awareness

Candidates should remain alert to recruitment scams involving people impersonating Infor recruiters. The company advises applicants to follow its official guidance and protect themselves from fraudulent job offers.

Privacy and Compliance

Infor notes that its privacy policy is available for review. For U.S. hiring, the employer uses E-Verify and provides additional information for candidates where applicable.