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About Bjak

Bjak's founding principle is based on providing smarter ways for people to plan, save, and grow their finances. Originating in 2019, Bjak launched the first mobile-centric insurance platform, making insurance accessible online to millions across Southeast Asia. Today, it stands as the leading insurance platform in the region. The company is expanding its portfolio to include spending, saving, investing, currency exchange, travel, and more with a goal to help people gain more value from their money daily. With diverse teams worldwide, representing over 20 nationalities, Bjak seeks passionate individuals who are dedicated to creating innovative financial products that serve a broad audience.

Role Overview

We are seeking a Recruiting Operations Coordinator to support the expansion of our hiring initiatives. The selected candidate will oversee smooth hiring operations across various functions and geographical markets, ensuring effective interview scheduling, ATS (Applicant Tracking System) management, candidate communication, recruitment reporting, and overall maintenance of high-quality hiring protocols. This position suits candidates who excel in organizing fast-paced environments and are detail-oriented with a strong commitment to execution.

Key Responsibilities

Evaluate candidate profiles against defined role criteria and identify potential candidates for shortlisting.
Regularly progress candidates through different hiring stages including screening, scheduling interviews, offers, documentation, and follow-ups.
Coordinate interviews between candidates, interviewers, and hiring teams.
Manage ongoing communication with candidates throughout the recruitment process.
Ensure accuracy and integrity of ATS data, workflows, and recruitment records.
Monitor hiring pipelines to maintain timely follow-up actions.
Provide operational support to recruiters and hiring managers.
Compile and present recruitment reports, summaries, and performance metrics.
Recognize obstacles in recruitment processes and recommend enhancements.
Maintain an excellent candidate experience consistently.

Candidate Requirements

Proven experience in recruitment coordination, talent acquisition, operations, or administrative roles.
Strong organizational, project management skills, and commitment to detail.
Ability to juggle multiple priorities efficiently.
Excellent written and interpersonal communication abilities.
Familiarity with ATS software and data management tools like spreadsheets.
Self-motivated with a high sense of responsibility and initiative.

Work Environment

Bjak cultivates a high-performing culture characterized by small, talented, autonomous teams working with a strong sense of ownership and high standards. Employees are encouraged to think independently, act swiftly, and solve problems proactively, contributing directly to the company's success.

Interview Process

Qualified applicants can expect up to three interview rounds, which may be held either virtually or onsite. The selection process prioritizes efficiency, transparency, and decisiveness.

Recruitment Coordinator