Recruiter

About TELUS Digital

TELUS Digital builds customer experiences that combine human connection with modern digital solutions. The company supports more than 50 languages across 20 countries in North and Central America, Europe, and Asia, and has a team of over 50,000 people. Its work spans customer experience, digital transformation, IT lifecycle services, advisory and digital consulting, risk, and back-office support. TELUS Digital works with global brands across technology, financial services, fintech, gaming, travel and hospitality, and healthcare. TELUS holds a 65% stake in the business, while Baring Private Equity Asia owns the remaining 35%.

Role Overview

This position partners closely with Talent Acquisition, Human Resources, and business leadership to ensure the organisation attracts and hires the right people to meet its goals. The role uses a range of established hiring methods and sourcing tools to bring in new team members and support company growth.

What We’re Looking For

The ideal candidate is commercially minded, proactive, and comfortable working in a flexible environment where success is shaped by personal effort and commitment. This role suits someone who wants more control over earnings and is motivated by delivering strong results for a fast-moving global organisation.

Key Responsibilities

• Meet headcount targets on schedule and within budget while managing workload across the team.
• Work with the manager to review existing processes and improve sharing of best practices and communication.
• Develop fresh approaches to attract high-quality candidates, with a focus on building pipelines for critical roles.
• Track performance against hiring goals and adjust the approach when needed.
• Collect market insights proactively and communicate them to internal stakeholders and hiring managers.
• Own the candidate journey throughout the hiring process and help deliver a strong experience at every stage.
• Review recruitment metrics regularly and use data to improve efficiency and hiring outcomes.
• Coordinate with the Global TA team to support compliance, including data accuracy, SLAs, KPIs, and ATS usage.

Requirements

• At least 2 to 4 years of recruitment experience.
• Experience delivering hiring outcomes in environments undergoing rapid and complex change.
• Ability to build high-quality recruitment processes and tools, with a strong interest in developing talent.
• Substantial hands-on recruitment experience, either in-house or agency-side, in a fast-paced environment.
• Strong balance of strategic thinking and operational execution, including the ability to simplify and improve large-scale business processes.
• Fluency in English is required; additional languages are an advantage.
• Excellent spoken and written communication skills.
• Good understanding of the technology and call centre industry.
• Bachelor’s degree in business, communications, human resources, or a related field.

Competencies

• Ability to work quickly and efficiently.
• Strong results orientation.
• Resilience and openness to feedback and suggestions.
• Solid communication skills.

Additional Information

This is a full-time, onsite role based in Cork, County Cork, Ireland. No salary, number of openings, start date, or application deadline was provided.