Quality Assurance Executive - Facility Management

Role Overview

We seek a meticulous Quality Assurance Executive to monitor and enforce Standard Operating Procedure (SOP) compliance among manpower, supervisors, and site operations. The ideal candidate possesses a keen eye for detail and is comfortable holding personnel accountable to ensure high standards.

Core Responsibilities

• Perform routine audits and inspections to verify adherence to SOPs by field staff and supervisors.
• Detect any discrepancies, deviations, or non-conformities and initiate corrective measures promptly.
• Maintain and update quality assurance documentation including checklists, reports, and trackers, predominantly using Excel.
• Utilize mobile and app-based platforms for conducting audits, recording observations, and managing reports efficiently.
• Collaborate closely with site supervisors and management teams to uphold operational quality standards.
• Compile and submit periodic quality reports for managerial assessment.
• Provide training and guidance to staff on SOPs whenever gaps or issues are observed.

Candidate Requirements

• Demonstrated experience in quality assurance or operational roles within facility management, housekeeping, or similar environments.
• Advanced proficiency in Microsoft Excel, including formulas, pivot tables, and data management techniques.
• Comfortable using app-based tools for reporting and audits.
• Strong and assertive communication style with proven ability to enforce compliance effectively.
• Exceptional attention to detail with a natural ability to identify issues.
• Willingness to be physically present on site as needed.

Additional Preferred Qualifications

• Exposure to multi-site facility management operations.
• Possession of a bachelor’s degree in any field.