Operations Coordinator

About the role

Locky Dock is building a more affordable, accessible, and enjoyable way for people to get around cities. Its secure bike parking and charging stations, together with outdoor media screens, are already influencing how Auckland moves.

The business is seeking a highly capable Operations Coordinator to keep the team running smoothly. This role suits someone who enjoys structured administration, works efficiently, and takes pride in getting the details right.

Key responsibilities

• Coordinate installation projects from the approval stage through to final activation.
• Oversee maintenance and repair work for bike docks and media screens.
• Provide responsive customer support by phone and through social media channels.
• Support community outreach to cycling groups, retailers, and landlords by promoting the use of Locky Dock facilities.
• Carry out network audits and maintain full compliance, addressing issues early before they escalate.
• Prepare reporting packs for important customers.
• Manage several priorities at once while staying calm and organised.

What the company is looking for

The ideal candidate has strong administrative instincts, enjoys working across operations and support tasks, and can move easily between project coordination, sales support, and customer communication. A detail-focused approach, strong organisation, and excellent interpersonal skills are essential.

Why this opportunity stands out

Join a small, collaborative team working on a meaningful sustainable transport solution. The environment is fast-moving, supportive, and enjoyable.

Application note

Applicants are asked to submit a CV along with a brief note explaining what “great admin” means to them.