National Events Associate

About the Role

Join our team as a National Events Associate where you'll play an essential role in supporting the delivery of large-scale national programs across diverse locations. This position involves operational, administrative, and logistical responsibilities to help plan and execute complex programs. You will collaborate directly with senior events leadership and local teams to ensure excellent program quality and client satisfaction throughout multiple destinations.

Key Responsibilities

• Assist senior events managers and the national director in organizing and executing extensive national events spanning multiple markets.
• Take independent charge of smaller national events and specific program components including logistics, scheduling, budget control, vendor coordination, and client interactions.
• Create and update critical program documents such as briefs, staffing rosters, signage, transport arrangements, and client deliverables.
• Ensure seamless coordination across geographic regions aligning with national program standards.
• Participate in site evaluations, planning sessions, and on-site event support as required.
• Monitor national account timelines and deliverable milestones.
• Maintain open and proactive communication with clients to manage expectations and deadlines.
• Establish trust with clients and stakeholders through responsiveness, professionalism, and diligent attention to detail.
• Collaborate with local event teams, sales, creative, procurement, and finance departments to facilitate clear communication and successful event execution.
• Source and manage suppliers, guaranteeing adherence to corporate standards and client objectives.
• Maintain accurate event data in Salesforce and other systems.
• Support financial tasks including budgeting, cost estimates, reconciliations, contract management, invoicing, and vendor payments.
• Organize event staff assignments, communications, training schedules, and on-site coordination.
• Address operational issues actively and implement effective solutions promptly.
• Share best practices and continuous improvement recommendations with team members.
• Exemplify company values of innovation, integrity, excellence, collaboration, and client focus consistently in all work.

About the Company

We are a destination management company dedicated to designing shared experiences ranging from intimate incentive trips to expansive meetings, trainings, and sales-focused events for top global brands. Our approach blends imagination with thoughtful design and flawless delivery.

Ideal Candidate Profile

• Experience in supporting or managing large, complex events, incentive programs, or multi-regional destination management projects.
• Exceptional organizational skills capable of juggling multiple priorities and urgent deadlines.
• Comfortable collaborating across diverse clients, vendors, and internal teams.
• Working knowledge of Salesforce or related CRM and operational software.
• Proficiency in budgeting, contract management, invoice processing, and vendor payment procedures.
• Agile in responding to dynamic client needs and evolving market conditions.
• Strong communication skills, both written and verbal, coupled with a high degree of professionalism.
• A proactive, solution-driven approach with the ability to escalate issues appropriately.
• Interest in enhancing processes, utilizing scalable tools, and adopting best practices for nationwide program management.
• Commitment to sustainability and identifying environmentally friendly supplier options where feasible.

Success Indicators

• Efficiently supporting complex national events across various locations.
• Delivering high levels of client satisfaction and positive feedback internally.
• Meeting operational, financial, and service excellence benchmarks.
• Collaborating seamlessly across territories, teams, and supply chain partners.
• Driving process improvements and maintaining operational standards.
• Exhibiting ownership, accountability, and readiness for future leadership roles.
• Completion of all required training and certifications.
• Consistently demonstrating company core values in daily activities.

Work Environment and Benefits

• Recognized as a great workplace for over three consecutive years with a supportive and creative culture.
• Women-owned and led organization with over 55 years in the industry.
• Opportunities for employee recognition including awards and incentive trips.
• Paid community service day and regular company retreats and team outings.
• Highly competitive salary with quarterly performance bonuses and commissions.
• Retirement plan with company matching up to 4% after one year, plus immediate vesting.
• Monthly cellphone stipend and a range of flexible scheduling options.
• Generous paid time off, holiday benefits, sick leave, and half-day Fridays during summer months based on goal achievement.
• Comprehensive health plan options, paid parental leave, pet insurance, and employee assistance programs.
• Professional development opportunities including mentorship, masterclasses, and ongoing training with cutting-edge technology.

Commitment to Diversity and Inclusion

We are dedicated to fostering an inclusive and diverse work environment, welcoming applicants from all backgrounds. As an equal opportunity employer, we strictly prohibit discrimination on various legally protected grounds. Reasonable accommodations are provided to applicants with disabilities upon request.